Not open the register dialog

[zhikto]

Description

When I enter a name in the register tab and press the register button, a dialog box does not appear where I can select .dpreg.

:warning: Do not disclose private information anywhere in this issue.

Setup

{ "version" : "Version 8.5.6 (13186257284) (x64 windows)", "platform" : "windows", "arch" : "x64", "osversion" : "Microsoft Windows 10 (build 19044), 64-bit", "samplerate" : 44100, "iovs" : 512, "sigvs" : 64, "scheduler_in_audio_interrupt" : "off", "audio_drivername" : "ad_mme", "audio_driver_subname" : "", "license" : "permanent full", "eventinterval" : 2, "schedinterval" : 1.0, "overdrive" : "off", "pollthrottle" : 40, "queuethrottle" : 100, "sysqelemthrottle" : 1000, "refreshrate" : 30.0, "schedslop" : 25.0, "eventprobing" : 0, "mixerparallel" : "off", "mixercrossfade" : 0, "mixerlatency" : 30.0, "mixerramptime" : 10.0, "videoengine" : "viddll", "gfxengine" : "glcore", "packages" : { "BEAP" : "1.0.4", "cv.jit" : "2.0.1", "gl3" : "0.3.3", "jit.mo" : "1.1.6", "Jitter Tools" : "1.0.10", "max-mxj" : "8.2.0", "maxforlive-elements" : "1.0.9", "Mira" : "1.2.1", "Node for Max" : "2.0.4", "RNBO" : "1.2.1", "VIDDLL" : "1.2.8", "Vizzie" : "2.2.2" }

}

lattepanda 3 delta https://www.lattepanda.com/lattepanda-3-delta

dp.oak version [[dp.oak-v1.3.20240825](https://hidale.com/wp-content/uploads/2022/02/dp.oak-v1.3.20240825.zip

Reproduce steps

After downloading a new dp.oak file and storing it in the package folder, when I open the dp.oak.maxhelp file and press register, a dialog box appears

[diablodale]

The screenshot you provided shows that Max is in the editing mode. Max prevents button clicks in editing mode.

Please keep Max in the running mode. Please click the bottom left (lock) button. then you should be able to click any button needed. :-)

[zhikto]

When I pressed register, I pressed the register button in running mode, but no dialog appeared. When I tried edit mode, [dp.oak @verbose 1] was orange, so I thought this might be the cause and attached it. Is there any other possible cause?

[diablodale]

Oh, I see a problem in your screenshot, (dp.oak) is red 👎 This red -> means that Max did not load the dp.oak plugin. There is a problem with Max or with the installation of dp.oak. There is probably messages of this problem in the Max console window. Please use those errors to troubleshoot your issue.

Please follow the steps in order listed at https://docs.hidale.com/max/dp-oak#setup

Windows Update normally installs and keeps updated the Microsoft VC++ Runtime. This is needed by the plugin. You can also install the 64-bit version from https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160#latest-microsoft-visual-c-redistributable-version

If you continue to have problems...

• Cycling74 Max might be having a problem/error. Max will report errors in the Max Console window.
• Your virus protection software might be interfering. Please check the logs of your virus protection software.
• Can you run the (opendialog) help patch included with Max. Search for "opendialog" in Max, open the help patch, and then click on the "bang to open dialog" button. Does all of it work correctly?
• Make a video of your experience so that I can see Max loading, patch loading, you clicking tabs and buttons, and the problem.
• please provid the full Max console output. When you set @verbose 1 as requested above, additional debug messages were sent to the Max console. The console output should include: messages which provide plugin version, dates, 3rd party disclaimers, warnings and diagnostic errors, etc.