Description: Currently our existing chatbot expects certain keywords. If the replied keyword is something else it fails but does not give any clue to the user what the system expects.
For Example:
Here system expects "Hello" instead it received "Hi" and it fails.
Solution: I suggest to display "Sorry I do not get the answer. Press Hello instead" error message for this scenario.
This is one particular example. Throughout all the scenarios of existing chatbot system, it expects some keywords and error message should contain with the expected keyword.
Tasks Error should be handled with the above-mentioned messages.
nil9
commented
5 years ago
Description: Currently our existing chatbot expects certain keywords. If the replied keyword is something else it fails but does not give any clue to the user what the system expects. For Example:
Here system expects "Hello" instead it received "Hi" and it fails.
Solution: I suggest to display "Sorry I do not get the answer. Press Hello instead" error message for this scenario.
This is one particular example. Throughout all the scenarios of existing chatbot system, it expects some keywords and error message should contain with the expected keyword.
Tasks Error should be handled with the above-mentioned messages.