dicekeys / beta-program

Information for the DiceKeys beta
5 stars 3 forks source link

DICEKEY.app #2

Closed pfmoose closed 3 years ago

pfmoose commented 3 years ago

I'm waiting for my beta hardware.

In the meantime I'm have a problem scanning a generated dicekey on my android or ipad. I used to be able to but now the picture just freezes.

For example I create a random DiceKey for testing on my laptop and then scan the DiceKey from my android or ipad. It was working but not anymore. Note I'm using chrome, ducktogo, and samsung browser on my android. I'm using safari and chrome on my ipad pro.

UppaJung commented 3 years ago

Hi @pfmoose,

I was able to reproduce a freeze in issue #3, which I fixed.

If you see a freeze again, please go into debug mode into your browser and see if there are any exceptions. If so, please copy them like in #3. I can provide more detailed instructions if you need.

If the problem is now gone, please let me know as well!

Thanks for the bug report!

pfmoose commented 3 years ago

This is on my Samsung Note 10+ android and Chrome. I'm NOT sure how to get to debug mode in the browser on the android.

It is working intermittently on same device using the samsung browser. I keep refreshing the page till it unfreezes. That isn't working in Chrome however.

pfmoose commented 3 years ago

After further investigation it seems like the app doesn't go into the video mode on the android. I noticed it's working outstandingly in iOS and Safari.

UppaJung commented 3 years ago

Thanks. I'm planning to put in more diagnostics and error reporting in the next 24-48 hours.

On Sat, Sep 19, 2020 at 11:17 PM pfmoose notifications@github.com wrote:

After further investigation it seems light the app doesn't go into the video mode on the android. I noticed it's working outstandingly in iOS and Safari.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/dicekeys/beta-program/issues/2#issuecomment-695218856, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB7AOZYFEVL7E6NHNEHNEBLSGS4Q3ANCNFSM4RPB6M6A .

pfmoose commented 3 years ago

I got my beta test hardware on Friday. I should have photos soon as part of the beta testing. NOTE: I did file the 4 side tabs so the top does NOT lock in place but allow the box to be reused with new dicekeys.

The dicekeys app works great with a Windows 10 surface pro and iPad Pro (Safari). Samsung Note 10 + effectively does not work because it does not go into video mode. If it does goto video it eventually works. I did get your error notification ie is this an E5 yes no. Definitely more fiddly getting the image to register when it goes to video mode.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Sunday, September 20, 2020 4:25 AM, Stuart Schechter notifications@github.com wrote:

Thanks. I'm planning to put in more diagnostics and error reporting in the next 24-48 hours.

On Sat, Sep 19, 2020 at 11:17 PM pfmoose notifications@github.com wrote:

After further investigation it seems light the app doesn't go into the video mode on the android. I noticed it's working outstandingly in iOS and Safari.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/dicekeys/beta-program/issues/2#issuecomment-695218856, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB7AOZYFEVL7E6NHNEHNEBLSGS4Q3ANCNFSM4RPB6M6A .

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

UppaJung commented 3 years ago

The new diagnostics should be in there. Hopefully it provides more information instead of freezing. Let me know! Thanks!

On Mon, Sep 21, 2020 at 2:25 AM pfmoose notifications@github.com wrote:

I got my beta test hardware on Friday. I should have photos soon as part of the beta testing. NOTE: I did file the 4 side tabs so the top does NOT lock in place but allow the box to be reused with new dicekeys.

The dicekeys app works great with a Windows 10 surface pro and iPad Pro (Safari). Samsung Note 10 + effectively does not work because it does not go into video mode. If it does goto video it eventually works. I did get your error notification ie is this an E5 yes no. Definitely more fiddly getting the image to register when it goes to video mode.

Sent with ProtonMail Secure Email.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Sunday, September 20, 2020 4:25 AM, Stuart Schechter < notifications@github.com> wrote:

Thanks. I'm planning to put in more diagnostics and error reporting in the next 24-48 hours.

On Sat, Sep 19, 2020 at 11:17 PM pfmoose notifications@github.com wrote:

After further investigation it seems light the app doesn't go into the video mode on the android. I noticed it's working outstandingly in iOS and Safari.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub < https://github.com/dicekeys/beta-program/issues/2#issuecomment-695218856>, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AB7AOZYFEVL7E6NHNEHNEBLSGS4Q3ANCNFSM4RPB6M6A

.

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/dicekeys/beta-program/issues/2#issuecomment-695813085, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB7AOZ7RZUXKGC2DKH6LO3TSGY3IHANCNFSM4RPB6M6A .

pfmoose commented 3 years ago

On the android I can't access the diagnostics. It's still hit and miss going to video mode. When it does go to video, it's working.

Also if I close Chrome and restart Chrome, it the same process trying to go into video.

NOTE: to more successful register the dicekeys I have start from afar and slowly move in.

pfmoose commented 3 years ago

I'm having more success today on my android and Chrome. If the video mode doesn't come up, I swipe up from the bottom of the screen. So a combination of refresh and swiping seems to work.

Again as soon the video becomes active i not having problems. I position the camera at a distance i slowly move it closer. As I see the green images I have the sweet spot and just readjust the camera by tilting and rotating.

I have zero problem with my iPad version 14 and safari.

pfmoose commented 3 years ago

I've been able to get video mode to come up consistently.

I select the camera label rear/front at the bottom of the image. I moved up or down and release. i can advise that within less than 5 secs the video mode appears then i can register the image.

UppaJung commented 3 years ago

Let me know if the version at https://staging.dicekeys.app resolves this.

pfmoose commented 3 years ago

staging.dicekeys.app has resolved it. I had to select the second rear camera on the Samsung Note + for it to successfully registered the dicekey. Thanks for the improvement.

UppaJung commented 3 years ago

Can you send a screenshot? If I know the OS code I may be able to make it select camera 2 automatically

On Fri, Sep 25, 2020, 12:45 PM pfmoose notifications@github.com wrote:

staging.dicekeys.app has resolved it. I too select the second rear camera on the Samsung Note + for the successfully registered the dicekey. Thanks for the improvement.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/dicekeys/beta-program/issues/2#issuecomment-698703354, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB7AOZ6L65GHJ4S6PGX33BLSHQG4FANCNFSM4RPB6M6A .

pfmoose commented 3 years ago

I am mistaken, it is working fine for either camera. I still have to go farther out with the whole box in the frame. I then move the camera slowly forward for the dicekeys to register.

I would say I have a 99% success rate on both my android and iOS devices.

UppaJung commented 3 years ago

Great