[Bug]: NO_ANSWER_FROM_MAKEMKCONV

Dikakus commented 2 years ago

What happened?

Launching the app from desktop, shows a windows with the text: Application failed to initialize NO_ANSWER_FROM_MAKEMKVCON.

I installed the app in a raspberry pi 4.

What should have happened?

The app should be launched.

Output of `snap info $snap_name`

name:      makemkv
summary:   Backup your DVD and Bluray discs
publisher: Daniel Llewellyn (diddledani)
store-url: https://snapcraft.io/makemkv
contact:   https://github.com/diddlesnaps/makemkv/issues
license:   unset
description: |
  MakeMKV is your one-click solution to convert video that you own into free and
  patents-unencumbered format that can be played everywhere. MakeMKV is a format converter,
  otherwise called "transcoder". It converts the video clips from proprietary (and usually
  encrypted) disc into a set of MKV files, preserving most information but not changing it in any
  way. The MKV format can store multiple video/audio tracks with all meta-information and preserve
  chapters. There are many players that can play MKV files nearly on all platforms, and there are
  tools to convert MKV files to many formats, including DVD and Blu-ray discs.

  Additionally MakeMKV can instantly stream decrypted video without intermediate conversion to wide
  range of players, so you may watch Blu-ray and DVD discs with your favorite player on your
  favorite OS or on your favorite device.

  - Reads DVD and Blu-ray discs
  - Reads Blu-ray discs protected with latest versions of AACS and BD+
  - Preserves all video and audio tracks, including HD audio
  - Preserves chapters information
  - Preserves all meta-information (track language, audio type)
  - Fast conversion - converts as fast as your drive can read data.
  - No additional software is required for conversion or decryption.
  - Available for Windows, Mac OS X and Linux
  - Functionality to open DVD discs is free and will always stay free.
  - All features (including Blu-ray decryption and processing) are free during BETA.

  --

  - Upstream Project: https://www.makemkv.com/
  - snapcraft.yaml Build Definition:
  https://github.com/diddlesnaps/makemkv/blob/master/snap/snapcraft.yaml
commands:
  - makemkv
  - makemkv.makemkvcon
snap-id:      oQi5445Bw83J591pCgmPm8lCBNkvrL0w
tracking:     latest/stable
refresh-date: today at 21:46 CEST
channels:
  latest/stable:    1.16.5 2022-02-24 (433) 290MB -
  latest/candidate: ↑
  latest/beta:      ↑
  latest/edge:      1.16.7 2022-02-27 (437) 291MB -
installed:          1.16.5            (433) 290MB -

Output of `snap connections $snap_name`

Interface              Plug                      Slot                            Notes
content[gtk-3-themes]  makemkv:gtk-3-themes      gtk-common-themes:gtk-3-themes  -
content[icon-themes]   makemkv:icon-themes       gtk-common-themes:icon-themes   -
content[sound-themes]  makemkv:sound-themes      gtk-common-themes:sound-themes  -
desktop                makemkv:desktop           :desktop                        -
desktop-legacy         makemkv:desktop-legacy    :desktop-legacy                 -
gsettings              makemkv:gsettings         :gsettings                      -
hardware-observe       makemkv:hardware-observe  :hardware-observe               -
home                   makemkv:home              :home                           -
network                makemkv:network           :network                        -
opengl                 makemkv:opengl            :opengl                         -
optical-drive          makemkv:optical-drive     :optical-drive                  -
optical-drive          makemkv:optical-write     -                               -
process-control        makemkv:process-control   -                               -
removable-media        makemkv:removable-media   -                               -
unity7                 makemkv:unity7            :unity7                         -
wayland                makemkv:wayland           :wayland                        -
x11                    makemkv:x11               :x11                            -

Output of `snap version`

snap      2.54.4
snapd     2.54.4
series    16
raspbian  11
kernel    5.15.32-v8+

Relevant log output

No response

Teminal output of app

/snap/makemkv/433/bin/snapcraft-preload:  6:  exec: /usr/bin/makemkvcon.real: not found

SR-Lut3t1um commented 2 years ago

Same issue. Compiled from scratch.

lucyllewy commented 2 years ago

This is fixed in revision latest/stable: 1.16.7 2022-05-02 (539) 320MB - provided that you have snapd version 2.55.3 (revision 15534)

totallysane commented 1 year ago

I'm having the same error my build is 1.17.2. Just upgraded to Ubuntu 22.10 kinetic.

RPDesjardins commented 1 year ago

I have the same issue as totallysane but tried several different Linux OS types and builds. I received the same error every time.

diddlesnaps / makemkv