Open emstruong opened 8 months ago
Hi! Thank you for reporting this.
Yes, as you have expected this should at least have opened a new window, even if there are no known citations between the items selected.
Maybe you can try disabling all other addons, restarting Zotero and trying again, to see if there is a conflict with another addon.
If this doesn't fix it, maybe you can try getting and posting a debug log so we can better understand what may be going on?
If possible, attach a debug output log:
- Enable logging: in Zotero, go to Help > Debug Output Logging > Enable.
- Follow the steps to reproduce the behavior described above.
- Go to Help > Debug Output Logging > View Output.
- On the window that opens, go to File > Save to save the log. Attach this file to this bug report.
- Close the Debug Output window and disable logging: Help > Debug Output Logging > Disable.
If it doesn't affect your privacy, you can also export the item or collection causing trouble to a file and attach it to this bug report:
- Select the item(s) or collection causing trouble, right click on your selection and choose Export Item/Collection.
- Choose "Zotero RDF" as format and make sure to check Export Notes (because Cita saves citations metadata to note attachments). Hit OK to save.
I ran into a similar issue, for me it was because I had citations to things I had deleted (they were in pre-print before and I had to update them, and it was admittedly a little bit of a mess). The console didn't show any errors, the whole process just kinda... stopped? I had to do a binary elimination search in my library to figure out what item(s) were the problem. It was only then did I notice the citations to the deleted items. Deleting the old citations seemed to work.
Hi! Thank you for reporting this.
Yes, as you have expected this should at least have opened a new window, even if there are no known citations between the items selected.
Maybe you can try disabling all other addons, restarting Zotero and trying again, to see if there is a conflict with another addon.
If this doesn't fix it, maybe you can try getting and posting a debug log so we can better understand what may be going on?
If possible, attach a debug output log:
- Enable logging: in Zotero, go to Help > Debug Output Logging > Enable.
- Follow the steps to reproduce the behavior described above.
- Go to Help > Debug Output Logging > View Output.
- On the window that opens, go to File > Save to save the log. Attach this file to this bug report.
- Close the Debug Output window and disable logging: Help > Debug Output Logging > Disable.
If it doesn't affect your privacy, you can also export the item or collection causing trouble to a file and attach it to this bug report:
- Select the item(s) or collection causing trouble, right click on your selection and choose Export Item/Collection.
- Choose "Zotero RDF" as format and make sure to check Export Notes (because Cita saves citations metadata to note attachments). Hit OK to save.
Sorry, I don't think I can do a log or disable all add-ons in my case. Please feel free to close the issue, though the problem does still persist.
No problem.
In any case we will check and fix this as part of the update of the addon for Zotero 7. Thanks @DanielRunningen for the info that citations to deleted items are causing problems.
Describe the bug Citation Network does not show-up.
To Reproduce
Expected behavior Expected some graph or UI to pop-up
Screenshots
Environment: