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diegogarciahuerta / tk-substancepainter

:moyai: Shotgun Toolkit Engine for Allegorithmic Substance Painter https://www.allegorithmic.com/products/substance-painter
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Connection was lost. Restarting engine... #10

Closed jenglich-bgh closed 4 years ago

jenglich-bgh commented 4 years ago

The Integration isn't working for me. Im getting the log-message: [Plugin - shotgun_bridge] Shotgun engine | Shotgun Substance Painter Engine connection was lost. Restarting engine...

I'm using:

I know the engine is only tested for 2019 but i wanted to make sure if the error i'm getting occures because of my SP version or if I'm doing something wrong here.

EDIT: Oh in another issue it says that the engine is tested on 2020. :/

Sincerely Jonas

jenglich-bgh commented 4 years ago

In the log files i found only one line that could probably help me out here:

[2796 DEBUG sgtk.core.util.qt_importer] Unable to import module 'QtWebKit': No module named QtWebKitWidgets

Could that be the reason for the reconnecting?

diegogarciahuerta commented 4 years ago

Do you mind testing the the release v1.2.2 as it covers 2020.1.x+ support. A new versioning system was introduced from Substance Painter version 2020.1, this version became version 6.1. This basically broke compatibility and the engine had to be updated for this reason. https://github.com/diegogarciahuerta/tk-substancepainter/releases

Please let me know if this fixes your issue.

jenglich-bgh commented 4 years ago

Thanks that fixed the issue