Sync issues / ECA - Githubissues

ximenabb commented 2 years ago

Description: ECA has said to have sync issues for a few months. See below a translation of their feedback along with screenshots and their kappa.db folder. https://drive.google.com/file/d/1mWuWr0nvyYdwSvqJq4f8yWE6GhQv-jiq/view

What we know:

We see errors, the synchronization is interrupted, but later after a few attempts it seems to end up working
Sometimes its interrupted, but at app relaunch we see the transfer was completed
Sometimes it takes a long time to sync, up to an hour despite the fact the internet connection was the same. after an hour its suddenly 100% complete
This used to happen with 1000 observations, and now it happens with 7000. Sometimes its says "100% synced" but the data wasnt passed through (example. Luis had 9 observations on his device, it said 100% synced but they werent seen on MD, only 3 dots appeared, Luis knew 9 points needed to show since someone else has them)
It occurs on laptop and mobile
Issues date since 2019
This has happened to many people on the field, it used to not happen to Luis but maybe it has
Luis synced with a repaired syncfile (maybe a year ago) and the problems with corrupted data were solved in Lucho's device. Luis is syncing with other people too. Gregor said: the solution that helped Lucho should be also reaching the other devices...

Ideas for now: Because of the sync being interrupted then an observations is corrupt. Possible solutions:

Todo

Points : 13

ErikSin commented 2 years ago

Next steps: Set up meeting with Jen, Mar, and ECA to recreate the problem and brainstorm next steps

ximenabb commented 2 years ago

digidem / mapeo-mobile