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digital-dream-labs / DDL-KB-Kanban

A public kanban of my current documentation projects for Digital Dream Labs.
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"Vector Is Syncing" Error Message #48

Closed bussardrobbie closed 2 years ago

bussardrobbie commented 3 years ago

Need an troubleshooting/explanation article for Vector while NTP is syncing. This error will go into app version 1.8.4, as we need to get away from the "Can't Connect to Wi-Fi" catchall error that currently exists, for proper diagnosis, troubleshooting, and resolution.

This error will cover the time when Vector boots (into firmware recovery or a new firmware) and does not have his internal clock up to date as of yet. After connecting to wi-fi, this error will be displayed if the user attempts to connect before NTP has caught up the internal clock to the current time.

bussardrobbie commented 2 years ago

This is completed: https://support.digitaldreamlabs.com/article/479-vector-is-syncing

This error/dialog message will go into effect on app version 1.8.4, wherein we smooth out the flow of onboarding to ensure a more seamless experience.