Sentry has noticed a a significant number of issues on the production platform occurring when the QueuePool is reaching its upper limit, thus causing timeouts.
We should investigate this error:
Do we need to change the QueuePool limits to allow a higher number of users to access the platform?
Have any recent changes to the platform caused us to have a higher number of active sessions/longer waiting times that may have resulted in this error occurring in the first place?
Consider whether this other Sentry issue is related to this or needs a separate ticket.
Once these questions have been answered, we can fix this error - either by simply increasing the limit or raising a new ticket to fix the underlying issue.
Tech Approach
Acceptance Criteria/Tests
Investigation completed into root cause of error.
If further code fixes are required, these should be created as new tickets.
When fixed, this issue should no longer appear in Sentry as a reoccuring error.
Overview
Sentry has noticed a a significant number of issues on the production platform occurring when the QueuePool is reaching its upper limit, thus causing timeouts.
We should investigate this error:
Once these questions have been answered, we can fix this error - either by simply increasing the limit or raising a new ticket to fix the underlying issue.
Tech Approach
Acceptance Criteria/Tests
Resourcing