digital-pros / commerce-authorize

Authorize.net - Craft Commerce 2 Plugin
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Pass Order short number with ID #16

Closed BrandonJamesBorders closed 3 years ago

BrandonJamesBorders commented 4 years ago

Is your feature request related to a problem? Please describe. My client is expressing confusion between the order short number being the primary Order Identifier in commerce and only having the Order ID being passed to Authorize.net.

Describe the solution you'd like Pass the order short number in addition to or instead of the order ID.

The primary reason being the short number is the most commonly used order identifier in Craft CMS. It is searchable within the CMS (ID is not), customers reference it when calling in, etc.

benlobach commented 4 years ago

@BrandonJamesBorders, thanks for the feedback! We'll take a look at adding this as an option in the settings. We are currently using the ID because it can be directly referenced in the URL, and the numeric value is sometimes easier to track when the column is visible in the orders area.

If you haven't already, you can add the Order ID as a column using the gear icon at the bottom of the order status sidebar. Perhaps that would help alleviate some of the confusion until the setting is added?

benlobach commented 3 years ago

@BrandonJamesBorders - As of 1.5, we're now adding the short order reference number to the Invoice number in Authorize.net, so you can use both numbers when referencing transactions now.