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digitalcreations / MaxTo

Public issue tracker for MaxTo
https://docs.maxto.net
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Maxto says it is already running, but it's not. #807

Open rnm209 opened 1 year ago

rnm209 commented 1 year ago

I receive the notification window "Maxto is already running, you should find it in the notification area." It's not in the notification area. And no amount of uninstalling/reinstalling or computer restarting solves the issue. What is my next move??

github-actions[bot] commented 1 year ago

Thank you for creating your first issue. We will get to it as soon as possible. This is an automated message designed to manage your expectations. We will most likely respond to your message during Norwegian business hours. If you should think of any additional information, please feel free to add it as a comment. If you are reporting a bug or incompatibility, make sure you include the versions of MaxTo, Windows and any incompatible program.

RandyMbe commented 1 year ago

I purchased MaxTo 1 month ago. I am having the same issue.... "Maxto is already running, you should find it in the notification area." It's not in the notification area. And no amount of uninstalling/reinstalling or computer restarting solves the issue.

I have tried contacting support multiple times over the past month with NO RESPONSE FROM THEM.....I have asked for a refund and still no response from them. DO NOT PURCHASE THIS SOFTWARE AS THE SUPPORT IS TERRIBLE AND YOU WILL NOT BE ABLE TO USE THIS PRODUCT....NOT EVEN THE FREE 30 DAY TRIAL. IT JUST CLOGS UP YOUR PC WITH FILES YOU CAN'T REMOVE.

gadgetgurlvr commented 1 year ago

I have a new PC running Win11 Pro (10.0.22621) and am not seeing MaxTo (v2.2.1) after installation. Initially received an error when I ran the .exe so I used .msi and although that seemed to have installed successfully as I did not receive errors this time. The icon is not accessible in the system tray. I purchased it last month when running Win10 and no issues. Please look into. Thanks!