digitalcredentials / web-verifier-plus

VerifierPlus allows users to verify any supported digital academic credential
https://verifierplus.org
MIT License
7 stars 8 forks source link

Revise 404 page: Credentials not found #121

Open alexfigtree opened 4 months ago

alexfigtree commented 4 months ago

Users land on a 404 page that is not helpful. Current page does not explain why a user would land there.

We want to make the 404 page (seen here, for example: https://verifierplus.org/credentials/32ba477d-07d4-4054-8401-c9c40e7235fa) friendlier and more helpful. Instead of saying "404 credential not found", we could say something more like:

"Credential Not Found: Credential has likely expired or has been unshared by a user"

Open to thoughts on a visual re-design.

gwalsh311 commented 4 months ago

Suggestion:

404: Credential Not Found

Please confirm you have entered the correct URL or public link. Other reasons for this error could include:

kayaelle commented 2 months ago

I don't think we're showing a 404 page - when I click on a link that I've unshared, it just says "loading"....

Upping priority so we can depend on messaging when we add QR code to PDF.