Closed svenseeberg closed 2 months ago
When we phrase the first answer, we should inform the user that manual answers can take up to 24 to 72 hours and the user should come back to the chat in the next days.
This can be done with automatic Zammad responses with triggers.
Trigger Settings:
Result:
When we phrase the first answer, we should inform the user that manual answers can take up to 24 to 72 hours and the user should come back to the chat in the next days.