digitalfabrik / lunes-app

The front end for the Lunes vocabulary trainer. Back end: https://github.com/digitalfabrik/lunes-cms
https://lunes.app
Apache License 2.0
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LUN-496: No audio on iPad #922

Closed jira-to-github-migrator[bot] closed 1 year ago

jira-to-github-migrator[bot] commented 1 year ago

Julia Wohlhueter - 25.4.2023, 11:49:42

Mark from the cafe reported a problem with Lunes on the iPad: The sound output does not work on the iPad Pro (software version 16.4.1). The red buttons can be pressed but there is no sound. Even at full volume and restart.

Can you please investigate whether this is due to the iPad from the cafe, Apple or Lunes itself?

Environment: - Linked issues:

jira-to-github-migrator[bot] commented 1 year ago

Roman Mueller - 25.4.2023, 17:12:30

Tested 25.04.2023:

No issue at all!

There is normal Audio on all plattforms I own

Tested on

 

 

I guess that there was any kind of bluetooth connection (in the café could be dozenz of open BT devices which some could connect to the Pad).

Actually there are some issues with iOS 16.4.1 and bluetooth

 

What to clarify:

{}1.) What exact model of iPad pro? Most common is serie 4. How many memory? Is it a Wifi only device or a Wifi + LTE version?{}{}{}

f1sh1918 - 26.4.2023, 21:19:58

There is also this silent Mode on ios devices. That could also be an issue. With my iPad it's also working

Julia Wohlhueter - 2.5.2023, 11:43:28

Danke euch. Ich habe Mark Bescheid gegeben.

Julia Wohlhueter - 9.5.2023, 10:09:52

I've talked to Mark and it works now :) Ticket can be put into Done. <andreas.fischer> <stefanie.metzger>