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ding-lab / hotspot3d

3D hotspot mutation proximity analysis tool
GNU General Public License v3.0
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Webservice not working? #30

Open camille-codes opened 1 year ago

camille-codes commented 1 year ago

Hi,

Just following up on the issue I raised under Issue #26.

I'm trying to run this mutation file (tab delimited .txt in mutation file format) on your website but it is saying "Submission failed" every time I try to submit. concatenated_APP_gene_maf.txt

I also saved the Demo Data into a text file and tried to run it. Also didn't work. demo_maf.txt

I believe my files contain data in the right format .Could you assist us in processing these files/resolve this issue? Thanks so much.

hujifang commented 1 year ago

Dear user,

There was something wrong with our web server a few days ago. Now we have fixed it and the website works normally at http://niulab.scgrid.cn/HotSpot3D/.

As for what you said in your latest email that you still could not get your MAF files to work normally, we checked your maf file and found that the line endings of your file is Windows (CR LF). You must change it to Unix (LF) to adapt to our server system. We modified your file and successfully ran it on our website. The resultId is niulab_bc4285139208427ea6e430ecfe945b36, you can view it through the result search function of our website (ANALYSIS -> Search result).

Kind regards Niu-Lab