Cannot upload files to cloudinary media storage, error: Inconsistent chunk sizes

[AndriyStankevych]

Describe the Bug

Error dialog appears after 100% loader when trying to upload files bigger that ~11 MB Following error writes to log

directus-1  | [04:25:46.564] WARN: Couldn't save file 46649b24-386d-4649-88fb-5a5f5d6113cd.mp4
directus-1  | [04:25:46.564] WARN: Can't upload file "46649b24-386d-4649-88fb-5a5f5d6113cd.mp4": Inconsistent chunk sizes
directus-1  |     err: {
directus-1  |       "type": "Error",
directus-1  |       "message": "Can't upload file \"46649b24-386d-4649-88fb-5a5f5d6113cd.mp4\": Inconsistent chunk sizes: Inconsistent chunk sizes",
directus-1  |       "stack":
directus-1  |           Error: Can't upload file "46649b24-386d-4649-88fb-5a5f5d6113cd.mp4": Inconsistent chunk sizes
directus-1  |               at DriverCloudinary.write (file:///directus/node_modules/.pnpm/file+packages+storage-driver-cloudinary_vue@3.3.13/node_modules/@directus/storage-driver-cloudinary/dist/index.js:307:13)
directus-1  |               at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
directus-1  |               at async FilesService.uploadOne (file:///directus/node_modules/.pnpm/file+api_@unhead+vue@1.8.9_pinia@2.1.7_typescript@5.3.3_vue@3.3.13/node_modules/@directus/api/dist/services/files.js:99:17)
directus-1  |               at async Multipart.<anonymous> (file:///directus/node_modules/.pnpm/file+api_@unhead+vue@1.8.9_pinia@2.1.7_typescript@5.3.3_vue@3.3.13/node_modules/@directus/api/dist/controllers/files.js:89:32)
directus-1  |           caused by: Error: Inconsistent chunk sizes
directus-1  |               at DriverCloudinary.uploadChunk (file:///directus/node_modules/.pnpm/file+packages+storage-driver-cloudinary_vue@3.3.13/node_modules/@directus/storage-driver-cloudinary/dist/index.js:333:13)
directus-1  |               at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
directus-1  |               at async file:///directus/node_modules/.pnpm/p-queue@8.0.1/node_modules/p-queue/dist/index.js:187:36
directus-1  |     }

Everything works as expected for files smaller that ~11 MB

To Reproduce

1. Configure media storage

   STORAGE_LOCATIONS="cloudinary"
   STORAGE_CLOUDINARY_DRIVER="cloudinary"
   STORAGE_CLOUDINARY_CLOUD_NAME="..."
   STORAGE_CLOUDINARY_API_KEY="..."
   STORAGE_CLOUDINARY_API_SECRET="..."
   STORAGE_CLOUDINARY_ACCESS_MODE="public"

2. Upload file with size more that 11 MB to media storage from file system

3. Error dialog from description appears

Directus Version

v10.8.3

Hosting Strategy

Self-Hosted (Docker Image)

[GiTiFab88]

Get exactly same behavior with same "chunk size" error :/

[rijkvanzanten]

Could either of you share a file that's causing this behavior? Wanna make sure we can reproduce this as accurately as possible

[AndriyStankevych]

Here is the video

Issue is reproducible on any video that creates more than one chunk in addition to the latest. Every next chunk starting from second throw this exception.

[DonCastillo]

I'm having the same problem when uploading a PDF file. Any updates on this?