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Contribution and ask an advice from extension : error "quelques chose s'est mal passé" #1107

Open MaartenLMEM opened 3 years ago

MaartenLMEM commented 3 years ago

Describe the bug As user, when I validated my contribution or my advice request, I received an error message : "quelques chose s'est mal passé" (See screenshot below) Indeed, although notice has been created in BO, as sender I did not receive an confirmation email of my contribution / my advice request. And as admin I did not received a mail notification in my group mailbox contribution@dismoi.io

To Reproduce Steps to reproduce the behavior:

  1. Go to any webpage, for example https://www.quechoisir.org/dossier-arnaques-t2345/
  2. Click on D then on "demander" or on "contribuer"
  3. Choose ABHL Avocats or any contributor
  4. Tip a message and fill you email
  5. Click on preview
  6. Click on submit
  7. See error
  8. See also that your contribution correctly got created in Backoffice

Expected behavior Confirmtion all is right.

Screenshots image

Desktop (please complete the following information):

Extension

lutangar commented 3 years ago

Probably related:

Connection to "smtp-relay.sendinblue.com:587" timed out. https://sentry.io/organizations/lmem/issues/2565480473/?environment=production&project=1404898&query=is%3Aunresolved

https://sentry.io/organizations/lmem/issues/2565480473/events/098862932c504aee93ab8b369a8a6fe7/?environment=production&project=1404898&query=is%3Aunresolved

lutangar commented 3 years ago

As discussed with @gregoirelacoste we are, in fact, still using SendInBlue but only for its smtp. The email used as login for SendInBlue was changed for an address in **@dismoi.io hence the login was failing since then. I'm going to test this, but the issue is probably fixed now.