Four users have reported that Disconnect downloads and the D icon appears, but the dropdown menu is either blank/shows 0 activity, or the counter doesn't work at all (despite having "Show counter" checked). This has been reported for both Firefox and Safari. One user fixed the issue by reinstalling his Firefox browser, but the others have not been able to get the extension working yet, despite trying to re-install from both our site and the Mozilla store.
Four users have reported that Disconnect downloads and the D icon appears, but the dropdown menu is either blank/shows 0 activity, or the counter doesn't work at all (despite having "Show counter" checked). This has been reported for both Firefox and Safari. One user fixed the issue by reinstalling his Firefox browser, but the others have not been able to get the extension working yet, despite trying to re-install from both our site and the Mozilla store.