snap package received audio cuts in and out

discordlinux / support

Repository for the #support channel at https://discord.gg/discord-linux

MIT License

6 stars 0 forks source link

snap package received audio cuts in and out #18

Closed 2E0PGS closed 6 years ago

2E0PGS commented 6 years ago

Expected Behavior

Clear audio on receive.

Actual Behavior

Audio cuts in and out, infact there is more silence than audio.

Steps to Reproduce the Problem

sudo apt-get install snapd
sudo snap install discord
Wait it to update then connect to voice with another user and try receiving.

Specifications

Version: 1 Apr 2018 because there isn't a clear in app version number. Especially when launcher can be different version from actual electron app.
Platform: Ubuntu 16.04 x64
Subsystem: What subsystem?

Screenshots

Debug log

I would attach the voice debugging log I enabled in the settings but it isn't specified where I can find that too.

simoniz0r commented 6 years ago

I suggest you try the deb package provided by Discord.

If you continue to have issues with the deb package, please report an issue at Discord Testers.

If you'd like to continue using the snap, please report your issue here.

2E0PGS commented 6 years ago

FYI exact same thing happens with deb package: discord-0.0.5.deb

simoniz0r commented 6 years ago

Please report an issue at Discord Testers.

2E0PGS commented 6 years ago

OK would you like to reopen the issue here however?

simoniz0r commented 6 years ago

If you find it's not an issue with the client and actually an issue on your end, sure.

2E0PGS commented 6 years ago

So this repo is for general Linux support and not do to with the discord Linux client?

simoniz0r commented 6 years ago

Yes, that would be correct :D

2E0PGS commented 6 years ago

Oh I see this is related to the community on Discord called Discord Linux. My mistake I thought this was an official Discord repo. I was once part of the Discord Linux discord server once. Cheers for now!