Unable to find API

[BrianWong1019]

We have already downloaded the nagios plugin for checking netapp ontap and installed it in our Centreon server,but found that there is "Unable to find API" error.Only result of disk_health is ok.May I know how to solve these kind of problems?

[root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o disk_health OK - No problems found (28 checked) [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o volume_health Failed volume query: Unable to find API: volume-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o aggregate_health Failed volume query: Unable to find API: aggr-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o snapshot_health Failed volume query: Unable to find API: volume-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o quota_health Failed volume query: Unable to find API: quota-report-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o snapmirror_health Failed volume query: Unable to find API: snapmirror-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o filer_hardware_health Failed filer health query: Unable to find API: system-node-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o port_health Failed filer health query: Unable to find API: net-port-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o interface_health Failed filer health query: Unable to find API: net-interface-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o netapp_alarms Failed filer health query: Unable to find API: dashboard-alarm-get-iter [root@lxapan04 check_netapp_ontap-2.5.10]# ./check_netapp_ontap.pl -H 10.95.6.6 -u root -p P@ssw0rd -o cluster_health Failed filer health query: Unable to find API: cluster-peer-health-info-get-iter

[willemdh]

Seem like the plugin is unable to find the SDK 5.2? Did you put it in the right place?

[BrianWong1019]

I use the version of SDK is 5.2.2 and should be put in right place .But Official web page is only available for 5.2.2 and 5.3.1.

[willemdh]

Hey, You could try the SDK incuded in the NetApp folder of this GitHub project? I think it is 5.1 or 5.2.

[Muellerflo]

I have the same problem. All files in the Netapp Folder are in the following path "/usr/lib/perl/Netapp"

[sandipok]

You need to set path for PERL5LIB, export PERL5LIB=/usr/lib64/perl5

[Muellerflo]

I have set the env path to /usr/lib/perl5 because i don't have a /usr/lib64 folder:

%ENV: PERL5LIB="/usr/lib/perl5" @INC: /usr/lib/perl5 /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl

[sandipok]

That's perfectly alright, hope it works for you!

[Muellerflo]

No, it doesn't work. Same Problem as described

[sandipok]

Please check if you have added sdk on that path Have you added below files to that pathe ?

[kumbhasa@sknag1 NetApp]$ ls -l total 8976 -rw-rw-r-- 1 kumbhasa kumbhasa 18828 Aug 17 10:38 DfmErrno.pm -rw-rw-r-- 1 kumbhasa kumbhasa 16413 Aug 17 10:38 NaElement.pm -rw-rw-r-- 1 kumbhasa kumbhasa 81816 Aug 17 10:38 NaErrno.pm -rw-rw-r-- 1 kumbhasa kumbhasa 52935 Aug 17 10:38 NaServer.pm -rw-rw-r-- 1 kumbhasa kumbhasa 383513 Aug 17 10:38 OCUMAPI.pm -rw-rw-r-- 1 kumbhasa kumbhasa 2107602 Aug 17 10:38 OCUMClassicAPI.pm -rw-rw-r-- 1 kumbhasa kumbhasa 2216407 Aug 17 10:38 Ontap7ModeAPI.pm -rw-rw-r-- 1 kumbhasa kumbhasa 4208788 Aug 17 10:38 OntapClusterAPI.pm -rw-rw-r-- 1 kumbhasa kumbhasa 3310 Aug 17 10:38 ONTAPILogParser.pm -rw-rw-r-- 1 kumbhasa kumbhasa 5669 Aug 17 10:38 ONTAPITestContainer.pm -rw-rw-r-- 1 kumbhasa kumbhasa 3658 Aug 17 10:38 SdkEnv.pm -rw-rw-r-- 1 kumbhasa kumbhasa 2986 Aug 17 10:38 Test.pm -rw-rw-r-- 1 kumbhasa kumbhasa 69632 Aug 17 10:38 Thumbs.db

[Muellerflo]

What do you mean with "added sdks to that path". I thought, that the files in the Netapp Folder is the sdk

[sandipok]

You can directly copy those file to above mentioned path, that worked for me every time

[Muellerflo]

root@test:/# ls -l /usr/lib/perl5/ total 9396 drwxr-xr-x 3 root root 4096 Aug 3 11:06 Attribute drwxr-xr-x 16 root root 4096 Aug 18 08:41 auto drwxr-xr-x 2 root root 4096 Aug 3 10:42 Bundle drwxr-xr-x 5 root root 4096 Aug 3 10:42 DBD drwxr-xr-x 8 root root 4096 Aug 3 10:42 DBI -rwxr-xr-x 1 root root 310992 Jun 6 2012 DBI.pm -rwxr-xr-x 1 root root 1533 Jul 16 2007 dbixs_rev.pl -rwxr-xr-x 1 root root 18828 May 10 03:39 DfmErrno.pm drwxr-xr-x 2 root root 4096 Aug 3 11:06 HTML drwxr-xr-x 3 root root 4096 Aug 3 11:06 JSON drwxr-xr-x 2 root root 4096 Jul 17 2014 Locale -rwxr-xr-x 1 root root 16413 May 10 03:39 NaElement.pm -rwxr-xr-x 1 root root 81816 May 10 03:39 NaErrno.pm -rwxr-xr-x 1 root root 52935 May 10 03:39 NaServer.pm drwxr-xr-x 3 root root 4096 Aug 3 11:06 Net drwxr-xr-x 2 root root 4096 Aug 18 09:14 NetApp drwxr-xr-x 3 root root 4096 Aug 3 10:42 NetSNMP -rwxr-xr-x 1 root root 383513 May 10 03:39 OCUMAPI.pm -rwxr-xr-x 1 root root 2107602 May 10 03:39 OCUMClassicAPI.pm -rwxr-xr-x 1 root root 2216407 May 10 03:39 Ontap7ModeAPI.pm -rwxr-xr-x 1 root root 4208788 May 10 03:39 OntapClusterAPI.pm -rwxr-xr-x 1 root root 3310 May 10 03:39 ONTAPILogParser.pm -rwxr-xr-x 1 root root 5669 May 10 03:39 ONTAPITestContainer.pm drwxr-xr-x 3 root root 4096 Aug 3 11:06 Params -rwxr-xr-x 1 root root 3658 May 10 03:39 SdkEnv.pm -rwxr-xr-x 1 root root 75562 Oct 29 2009 SNMP.pm -rwxr-xr-x 1 root root 35267 Jun 6 2012 Socket.pm drwxr-xr-x 2 root root 4096 Aug 3 11:06 Sub -rwxr-xr-x 1 root root 2986 May 10 03:39 Test.pm drwxr-xr-x 2 root root 4096 Aug 3 11:06 Text -rwxr-xr-x 1 root root 1072 Mar 1 2001 UUID.pm drwxr-xr-x 2 root root 4096 Aug 3 10:42 Win32 drwxr-xr-x 3 root root 4096 Aug 18 08:41 YAML

All Files are copied into the mentioned path

[willemdh]

@Muellerflo @BrianWong1019 Are you guys still having issues? What version of NetApp Ontap are you on?

[kennyll]

I also have this problem.My NetApp Ontap is FAS6240-1> version NetApp Release 8.1.4P1 7-Mode: Tue Feb 11 23:23:31 PST 2014.please help me to solve this problem,thank you.

[joesmit]

I am experiencing this same issue (1 difference volume_health states it is working, but disk_health fails). Using the SDK provided by your program. OS: CentOS 7.1 NetApp Release 8.2.2X15 Cluster-Mode [root@Prod-Nagios01 libexec]# ls -l /usr/lib64/perl5/ ... rw-r--r--. 1 root root 2216407 Oct 20 14:10 Ontap7ModeAPI.pm -rw-r--r--. 1 root root 4208788 Oct 20 14:10 OntapClusterAPI.pm -rw-r--r--. 1 root root 3310 Oct 20 14:10 ONTAPILogParser.pm -rw-r--r--. 1 root root 5669 Oct 20 14:10 ONTAPITestContainer.pm ... set shows: PERL5LIB=/usr/lib64/perl5

[willemdh]

Hmm well I know it works for many, so there must be something different.. Did you use the SDK in this project? Have you tried downloading the new SDK from NetApp yet?

[joesmit]

I was using the one in the package, I have not tried a newer version of SDK, I will give that a shot and update you. Thanks for the quick response.

On Wed, Oct 21, 2015 at 2:23 PM, willemdh notifications@github.com wrote:

Hmm well I know it works for many. Did you use the SDK in this project? Have you tried downloading the new SDK from NetApp yet?

— Reply to this email directly or view it on GitHub https://github.com/willemdh/check_netapp_ontap/issues/5#issuecomment-149984553 .

Joe Smith Systems Administrator RHCSA, RHCVA, RHCSA in OpenStack, VCP, & Security+ CloudForms Engineering - Red Hat, Inc. mobile. 919-500-1344 irc. smitty keyid. 1E36F21E

[joesmit]

Update: I downloaded SDK 5.4 and copied the pert/NetApp files into /usr/lib64/perl5/ and replaced all the files from the project. But no change, error still exists. When I was setting this up I had to download a few additional perl modules (like xml parser, and perl-libwww-perl), maybe I am missing something else?

[willemdh]

Sorry Joe, I'm not sure what might be going on. Maybe you could try some Perl related forum and ask their opinion?

[joesmit]

Thanks for the quick response, I will keep digging at this. I will be sure to update if I find anything.

[joesmit]

I have now found my problem. I was running these checks against the SVM, not the mgmt cluster. Now I need to figure out how to create a read-only netapi user (more testing to follow). Ugh.

[willemdh]

@joesmit Thanks for letting us know

@BrianWong1019 @Muellerflo Maybe you guys were also running the checks against the svm? Please try joesmit's solution.

[joesmit]

For anyone who had issues creating a netapi read-only user like I did, commandline worked easier. Here is the command: security login create -username $UsernameYouWantToUse -application ontapi -authmethod password -role readonly . After you enter this, it will prompt you to set a password.

[willemdh]

I'm going to close this. Try joesmit's solution if you are still experiencing issues.

@joesmit => Thanks

[razaahmed]

I am getting the same error. I am running NetApp Release 8.2.3P4 ### 7-Mode:, Is suppose to work with this version of netapp. please note that I am NOT using cluster on tap. I use the SDK from here.

Failed volume query: Unable to find API: volume-get-iter

---

note that it works for diskhealth and not for any other option. /check_netapp_ontap.pl -hostname mynetapp -u nagios -p '*****' -o disk_health OK - No problems found (72 checked)

[willemdh]

It' s only working wit cluster ontap.

[razaahmed]

Is there any plugin you recommend for mode 7?

On Wed, Feb 24, 2016 at 12:03 PM, willemdh notifications@github.com wrote:

It' s only working wit cluster ontap.

— Reply to this email directly or view it on GitHub https://github.com/willemdh/check_netapp_ontap/issues/5#issuecomment-188432858 .

[willemdh]

Sorry I have no experience with 7-mode.