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distriqt / ANE-Adverts-Mediation

Mediation adapters for the Adverts ANE
https://airnativeextensions.com/extension/com.distriqt.Adverts
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Unity Ads initialization failed #49

Closed megajogos closed 5 months ago

megajogos commented 2 years ago

Error initializating unity ads.

Logs:

2022-09-27 20:32:52.079 28530-28530/air.br.com.megajogos.mobile W/UnityMediationAdapter: {
      "Code": 301,
      "Message": "Unity Ads initialization failed for game ID '4027593' with error message: Unity Ads SDK failed to initialize due to previous failed reason",
      "Domain": "com.unity3d.ads",
      "Cause": "null"
    }

Maybe the distriqt must update the Unity SDK.

Environment
marchbold commented 2 years ago

Could you post the entire log? Seems to reference a previous error?

megajogos commented 2 years ago

I don't have the entire log now. But we have talked to unity support and they asked us to update the Unity SDK to 4.4.0.

Unity response:

Thanks for contacting Unity Ads Support!

I tried to run your project with Admob Test Suite, and I can't reproduce the error you sent earlier.

May I know if the issue consistently can be reproduced? 
Which version of Unity Ads SDK and Admob-Unity adapter are you using? Can you try out version 4.4.0 and check if the issue still exists?
Is it happen to a specific Ad unit ID?

Thanks.
Regards,
Chi Boon
Unity Services Support

Could you update the unity SDK?

marchbold commented 2 years ago

We will update the adapters with the next update of the sdk.

megajogos commented 1 year ago

Any news about this?

marchbold commented 1 year ago

The Android Unity SDK was updated to v4.5.0 in v6.6.0 of the extensions, so this should be resolved? Let me know if you are still having issues.

Grab the latest release here or via apm.

megajogos commented 1 year ago

I updated the library to the latest version, but the problem still persists. With no initialization, the banners in the footer are not appearing. Below are screenshots of the admob inspector and logcat:

admob_inspector_unity_ads_problem

admob_inspector_unity_ads_problem_2

logcat_unity_ads_problem.txt

marchbold commented 5 months ago

Hi, We have identified the issue and will update the mediator shortly. Be aware that there will be a new dependency extension.