Open garriguv opened 1 year ago
The SDK should expose an API to observe the customer's open conversation status. Similar to the unread count, but for conversations.
Without this, it's impossible to highlight that the customer has an open conversation in the app, unless they have unread messages.
Thanks for your feedback @garriguv. I agree that this is a feature that could bring value.
I have added it to our backlog 👍
The SDK should expose an API to observe the customer's open conversation status. Similar to the unread count, but for conversations.
Without this, it's impossible to highlight that the customer has an open conversation in the app, unless they have unread messages.