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django / djangoproject.com

Source code to djangoproject.com
https://www.djangoproject.com/
BSD 3-Clause "New" or "Revised" License
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Donation not working: "There was an error setting up your donation. Sorry. Please refresh the page and try again." #1442

Closed nemecek-filip closed 7 months ago

nemecek-filip commented 7 months ago

Hello,

not sure if this is most appropriate way to report this, feel free to close this issue if not.

I was checking the funding state and wanted to contribute (I am currently using GitHub sponsors) but it doesn't seem to work. Both in Safari and Firefox I am getting error dialog after clicking on "Donate".

Tried refreshing the page many times and still the same issue. I am on macOS Sonoma with up-to-date browsers. Mobile Safari works and redirects to Stripe.

image image

Seems to be Stripe issue with reCAPTCHA though:

image
CuriousLearner commented 7 months ago

I tried it on macOS Ventura on Chrome & Safari, along with on an iPhone, but couldn't reproduce this. I'll try it after updating macOS, but can you try to use an incognito window/ clear up the cache of your browser?

nemecek-filip commented 7 months ago

Just tried it in private window in Firefox and it worked on the first try. When I was submitting the issue I knew it was probably quite rare but since donations are quite important I thought it made sense to raise the issue :-)

CuriousLearner commented 7 months ago

Thanks for the report. Seems like it is not reproducible, so can be closed for now.