djdembeck / Audnexus.bundle

An Audnexus client proof of concept for Plex, providing rich author and audiobook data. Developed in Python, offering enhanced user experiences via Plex's legacy plugin agent system.
GNU General Public License v3.0
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Searching in "Fix Match" isn't working #95

Closed pjgreen88 closed 1 year ago

pjgreen88 commented 1 year ago

Seems like I can't search for titles via the "Fix Match" function anymore, although I did it previously. Hitting search immediately returns the "no matches found" no matter what fields are empty/filled.

pjgreen88 commented 1 year ago

I can confirm I am searching the Audnexus Agent in Eng language.

CharlesBassFF commented 1 year ago

I am having the same issue. It’s not returning anything and doesn’t look like it’s searching for anything.

akaep commented 1 year ago

Still an issue. Immediately returns "No matches found". Any updates on this?

0dysseus commented 1 year ago

This is occuring for me also. When I import new books, they are not matched. When I try to do so manually (also when trying to re-match existing books), I immediately get the "no matches found" message.

popeye2468 commented 1 year ago

same for me too

cerinawithasea commented 1 year ago

I feel like for about a week none of my audiobooks seem to getting matched even though they are tagged well and the manual search seems to not be searching just immediately giving up. Thanks for how well its worked before, I am a little lost now and that speaks volumes

romanoh commented 1 year ago

Seems like I can't search for titles via the "Fix Match" function anymore, although I did it previously. Hitting search immediately returns the "no matches found" no matter what fields are empty/filled.

the fix match is working for me: https://i.imgur.com/HWzxCtu.png do you have the latest version?

djdembeck commented 1 year ago

This sounds like a bug in previous versions: https://github.com/djdembeck/Audnexus.bundle/issues/92

If you are not running v1.2.2, please update

naandrade commented 1 year ago

This is also happening to me even with v1.2.2

djdembeck commented 1 year ago

This is also happening to me even with v1.2.2

Can you provide logs of this issue happening then? I've not seen this issue since updating.

CharlesBassFF commented 1 year ago

I would like to provide data.

What logs do you want to see?

CharlesBassFF commented 1 year ago

Can I DM on here?

popeye2468 commented 1 year ago

it could be a plex issue because neither this one or the old one work and they did before, hopefully someone can get it working again. If it helps im on latest Beta

epaka3 commented 1 year ago

it could be a plex issue because neither this one or the old one work and they did before, hopefully someone can get it working again. If it helps im on latest Beta

Think it’s a Plex issue. A lot of people having similar problems since upgrading to server version 1.32.0.6918.

djdembeck commented 1 year ago

FWIW, I am on 6918. If y'all can post some logs that would help see where it's coming from. run tail -f PATH/TO/CONFIG/Library/Application\ Support/Plex\ Media\ Server/Logs/PMS\ Plugin\ Logs/com.plexapp.agents.audnexus.log then attempt to fix match.

If you're not on linux, restart server, try to fix match, then attach logs.

akaep commented 1 year ago

Running 6918 on Windows 10 and Aud 1.2.2.

com.plexapp.agents.audnexus.log

Let me know if you need any other logs! Thanks!

CharlesBassFF commented 1 year ago

My log is very similar to that one.

djdembeck commented 1 year ago

This is related to the SSL update Plex Media Server recently released:

https://forums.plex.tv/t/ssl-became-broken-after-latest-pms-update/837416/4

https://forums.plex.tv/t/plex-media-server-1-32-0-6918-custom-certificate-must-be-regenerated-with-new-openssl-arguments/837643

CharlesBassFF commented 1 year ago

Is there a guide to remedy this for Windows?

CharlesBassFF commented 1 year ago

Note down your current Plex Server software version, should be the broken -6918

Stop Plex Server using its tray icon.

Uninstall Plex Server with the regular ‘Apps’ control panel of Windows. Do not use 3rd party ‘uninstaller’ software like Revo etc. Do not use Registry cleaners/optimizers.

Go to your Plex data folder: %localappdata%/Plex Media Server/Updates/1.31.3.6886/packages/PMS1.31.3.6886.exe

Execute the installer for the previous software version

akaep commented 1 year ago

Note down your current Plex Server software version, should be the broken -6918

Stop Plex Server using its tray icon.

Uninstall Plex Server with the regular ‘Apps’ control panel of Windows. Do not use 3rd party ‘uninstaller’ software like Revo etc. Do not use Registry cleaners/optimizers.

Go to your Plex data folder: %localappdata%/Plex Media Server/Updates/1.31.3.6886/packages/PMS1.31.3.6886.exe

Execute the installer for the previous software version

Yep, downgrading to 1.31.3.xxxx worked for me. Thanks for the quick instruction!

ladypercy1 commented 1 year ago

The PMS downgrade work-around only works if you didn't upgrade PMS more than once. PMS only keeps the last three upgrades on file. So for me, I cannot use the downgrade work-around since the last known PMS that works with Audnexus is gone.

Also, are Audnexus users never going to be upgrade their PMS going forward?

djdembeck commented 1 year ago

Commented this on another issue, putting it here too: This has been fixed in the latest Beta PMS for Windows, probably in public soon: https://reddit.com/r/PleX/comments/12yq6rm/new_beta_pms_version_available_1321699991e1e2e2c/

akaep commented 1 year ago

Great news. In the meantime, I have the 1.31.3.68XX installer if anyone needs to downgrade.