djhenderson / pyodbc

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postgre bigint type unsupported #143

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
postgre:postgresql-odbc-08.03.0400-1PGDG.rhel5
odbc:unixODBC-2.2.11-7.1
pyodbc: 

Python 2.6.2 (r262:71600, Oct 18 2010, 10:26:31) 
[GCC 3.2.3 20030502 (Red Hat Linux 3.2.3-56)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import pyodbc
>>> pyodbc.version
'2.1.9-beta10' or '2.1.8'
>>> conn = 
pyodbc.connect("DRIVER={PostgreSQL};SERVERNAME=1.1.1.1;Port=5432;UID=aa;PWD=aa;D
ATABASE=webdb")
>>> rows = aa.execute("SELECT datname as dbname, pg_database_size(datname) as 
totalBlocks FROM pg_database;")
>>> for i in rows:
...  print i[0],i[1]
... 
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
pyodbc.Error: ('07006', '[07006] [unixODBC]Received an unsupported type from 
Postgres.;\nUnrecognized key passed to SQLGetInfo. (14) (SQLGetData)')

Original issue reported on code.google.com by nmwe...@gmail.com on 4 Dec 2010 at 9:40

GoogleCodeExporter commented 9 years ago
pg_database_size(datname) is a bigint type

Original comment by nmwe...@gmail.com on 4 Dec 2010 at 9:42

GoogleCodeExporter commented 9 years ago
[root@localhost src]# isql webdb aa aa
+---------------------------------------+
| Connected!                            |
|                                       |
| sql-statement                         |
| help [tablename]                      |
| quit                                  |
|                                       |
+---------------------------------------+
SQL> SELECT datname as dbname, pg_database_size(datname) as totalBlocks FROM 
pg_database;
+---------------------------------+---------------------+
| dbname                          | totalblocks         |
+---------------------------------+---------------------+
| template1                       | 4468332             |
| template0                       | 4468332             |
| postgres                        | 4468332             |
| test                            | 4779628             |
| webdb                           | 10989014636         |
+---------------------------------+---------------------+
SQLRowCount returns 5
5 rows fetched
SQL> 

Original comment by nmwe...@gmail.com on 4 Dec 2010 at 9:43

GoogleCodeExporter commented 9 years ago
no pg_database_size(datname)
>>> rows = aa.execute("SELECT datname as dbname FROM pg_database;")
>>> for i in rows:
...   print i[0]
... 
template1
template0
postgres
test
webdb

Original comment by nmwe...@gmail.com on 4 Dec 2010 at 9:47

GoogleCodeExporter commented 9 years ago

Original comment by mkleehammer on 5 Dec 2010 at 11:54

GoogleCodeExporter commented 9 years ago
Interestingly, I'm not seeing this with 64-bit Python on 64-bit Linux:

  library: /home/mkleehammer/pyodbc2/build/lib.linux-x86_64-2.6/pyodbc.so
  odbc:    03.52
  driver:  psqlodbcw.so 08.04.0200
  driver supports ODBC version 03.51
  unicode: 4 sqlwchar: 2

Can you confirm the "bitness" of you Linux & Python builds?

Also, I think it interesting that the error message actually complains about 
SQLGetInfo, but the only time that is actually used is during the initial 
connection.  Can you provide an ODBC trace for this?  (You set the trace flag 
in the /etc/odbcinst.ini file, IIRC.  Must put that on the wiki.)

Original comment by mkleehammer on 6 Dec 2010 at 12:10

GoogleCodeExporter commented 9 years ago
[zenoss@localhost ~]$ cat /tmp/sql.log

[ODBC][15484][SQLFreeHandle.c][268]
                Entry:
                        Handle Type = 2
                        Input Handle = 0xd18d6a0
[ODBC][15484][SQLFreeHandle.c][317]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLAllocHandle.c][345]
                Entry:
                        Handle Type = 2
                        Input Handle = 0xd143a50
[ODBC][15484][SQLAllocHandle.c][463]
                Exit:[SQL_SUCCESS]
                        Output Handle = 0xd18d6a0
[ODBC][15484][SQLDriverConnectW.c][246]
                Entry:            
                        Connection = 0xd18d6a0            
                        Window Hdl = (nil)            
                        Str In = [DRIVER={PostgreSQL};SERVERNAME=192.168.17.10;Port=5432;UID=aa;PWD=aa;DATABASE=webdb][length = 90]            
                        Str Out = (nil)            
                        Str Out Max = 0            
                        Str Out Ptr = (nil)            
                        Completion = 0
                UNICODE Using encoding ASCII 'ISO8859-1' and UNICODE 'UCS-2LE'

[ODBC][15484][SQLDriverConnectW.c][802]
                Exit:[SQL_SUCCESS_WITH_INFO]                    
                        Connection Out [[NULL]]
[ODBC][15484][SQLSetConnectAttr.c][318]
                Entry:            
                        Connection = 0xd18d6a0            
                        Attribute = SQL_ATTR_AUTOCOMMIT            
                        Value = (nil)            
                        StrLen = -5
[ODBC][15484][SQLSetConnectAttr.c][671]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLGetInfo.c][214]
                Entry:            
                        Connection = 0xd18d6a0            
                        Info Type = SQL_DRIVER_ODBC_VER (77)            
                        Info Value = 0x7fff458bee20            
                        Buffer Length = 20            
                        StrLen = 0x7fff458bee5e
[ODBC][15484][SQLGetInfo.c][528]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLGetInfo.c][214]
                Entry:            
                        Connection = 0xd18d6a0            
                        Info Type = SQL_DESCRIBE_PARAMETER (10002)            
                        Info Value = 0x7fff458bee50            
                        Buffer Length = 2            
                        StrLen = 0x7fff458bee5e
[ODBC][15484][SQLGetInfo.c][528]
                Exit:[SQL_ERROR]
                DIAG [S1C00] Unrecognized key passed to SQLGetInfo.

[ODBC][15484][SQLAllocHandle.c][510]
                Entry:
                        Handle Type = 3
                        Input Handle = 0xd18d6a0
[ODBC][15484][SQLAllocHandle.c][872]
                Exit:[SQL_SUCCESS]
                        Output Handle = 0xcfcd730
[ODBC][15484][SQLGetTypeInfo.c][164]
                Entry:            
                        Statement = 0xcfcd730            
                        Data Type = SQL_TYPE_TIMESTAMP
[ODBC][15484][SQLGetTypeInfo.c][314]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFetch.c][158]
                Entry:            
                        Statement = 0xcfcd730
[ODBC][15484][SQLFetch.c][340]
                Exit:[SQL_NO_DATA]
[ODBC][15484][SQLGetTypeInfo.c][164]
                Entry:            
                        Statement = 0xcfcd730            
                        Data Type = SQL_VARCHAR
[ODBC][15484][SQLGetTypeInfo.c][314]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFetch.c][158]
                Entry:            
                        Statement = 0xcfcd730
[ODBC][15484][SQLFetch.c][340]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLGetData.c][224]
                Entry:            
                        Statement = 0xcfcd730            
                        Column Number = 3            
                        Target Type = 4 SQL_INTEGER            
                        Buffer Length = 4            
                        Target Value = 0x7fff458bee4c            
                        StrLen Or Ind = (nil)
[ODBC][15484][SQLGetData.c][470]
                Exit:[SQL_SUCCESS]                
                        Buffer = [254]                
                        Strlen Or Ind = NULLPTR
[ODBC][15484][SQLFreeStmt.c][140]
                Entry:            
                        Statement = 0xcfcd730            
                        Option = 0
[ODBC][15484][SQLFreeStmt.c][246]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLGetTypeInfo.c][164]
                Entry:            
                        Statement = 0xcfcd730            
                        Data Type = Unknown(-9)
[ODBC][15484][SQLGetTypeInfo.c][314]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFetch.c][158]
                Entry:            
                        Statement = 0xcfcd730
[ODBC][15484][SQLFetch.c][340]
                Exit:[SQL_NO_DATA]
[ODBC][15484][SQLGetTypeInfo.c][164]
                Entry:            
                        Statement = 0xcfcd730            
                        Data Type = SQL_BINARY
[ODBC][15484][SQLGetTypeInfo.c][314]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFetch.c][158]
                Entry:            
                        Statement = 0xcfcd730
[ODBC][15484][SQLFetch.c][340]
                Exit:[SQL_NO_DATA]
[ODBC][15484][SQLAllocHandle.c][510]
                Entry:
                        Handle Type = 3
                        Input Handle = 0xd18d6a0
[ODBC][15484][SQLAllocHandle.c][872]
                Exit:[SQL_SUCCESS]
                        Output Handle = 0xcfddeb0
[ODBC][15484][SQLFreeStmt.c][140]
                Entry:            
                        Statement = 0xcfddeb0            
                        Option = 0
[ODBC][15484][SQLFreeStmt.c][246]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLExecDirect.c][233]
                Entry:            
                        Statement = 0xcfddeb0            
                        SQL = [SELECT pg_database_size(datname) as sizeUsed FROM pg_database WHERE datname='webdb'][length = 83 (SQL_NTS)]
[ODBC][15484][SQLExecDirect.c][496]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLRowCount.c][166]
                Entry:            
                        Statement = 0xcfddeb0            
                        Row Count = 0x7fff458bf1d8
[ODBC][15484][SQLRowCount.c][237]
                Exit:[SQL_SUCCESS]                
                        Row Count = 0x7fff458bf1d8 -> 1
[ODBC][15484][SQLNumResultCols.c][149]
                Entry:            
                        Statement = 0xcfddeb0            
                        Column Count = 0x7fff458bf1de
[ODBC][15484][SQLNumResultCols.c][234]
                Exit:[SQL_SUCCESS]                
                        Count = 0x7fff458bf1de -> 1
[ODBC][15484][SQLDescribeCol.c][231]
                Entry:            
                        Statement = 0xcfddeb0            
                        Column Number = 1            
                        Column Name = 0x7fff458bf080            
                        Buffer Length = 200            
                        Name Length = 0x7fff458bf15e            
                        Data Type = 0x7fff458bf15c            
                        Column Size = 0x7fff458bf154            
                        Decimal Digits = 0x7fff458bf15a            
                        Nullable = 0x7fff458bf158
[ODBC][15484][SQLDescribeCol.c][474]
                Exit:[SQL_SUCCESS]                
                        Column Name = [sizeused]                
                        Data Type = 0x7fff458bf15c -> -5                
                        Column Size = 0x7fff458bf154 -> 19                
                        Decimal Digits = 0x7fff458bf15a -> 0                
                        Nullable = 0x7fff458bf158 -> 1
[ODBC][15484][SQLColAttribute.c][277]
                Entry:            
                        Statement = 0xcfddeb0            
                        Column Number = 1            
                        Field Identifier = SQL_DESC_UNSIGNED            
                        Character Attr = (nil)            
                        Buffer Length = 0            
                        String Length = (nil)            
                        Numeric Attribute = 0x7fff458bf150
[ODBC][15484][SQLColAttribute.c][648]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLDescribeCol.c][231]
                Entry:            
                        Statement = 0xcfddeb0            
                        Column Number = 1            
                        Column Name = 0x7fff458bf010            
                        Buffer Length = 300            
                        Name Length = (nil)            
                        Data Type = 0x7fff458bf14e            
                        Column Size = 0x7fff458bf144            
                        Decimal Digits = 0x7fff458bf14c            
                        Nullable = 0x7fff458bf14a
[ODBC][15484][SQLDescribeCol.c][474]
                Exit:[SQL_SUCCESS]                
                        Column Name = [sizeused]                
                        Data Type = 0x7fff458bf14e -> -5                
                        Column Size = 0x7fff458bf144 -> 19                
                        Decimal Digits = 0x7fff458bf14c -> 0                
                        Nullable = 0x7fff458bf14a -> 1
[ODBC][15484][SQLFetch.c][158]
                Entry:            
                        Statement = 0xcfddeb0
[ODBC][15484][SQLFetch.c][340]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLGetData.c][224]
                Entry:            
                        Statement = 0xcfddeb0            
                        Column Number = 1            
                        Target Type = -25 SQL_C_SBIGINT            
                        Buffer Length = 8            
                        Target Value = 0x7fff458bf230            
                        StrLen Or Ind = 0x7fff458bf23c
[ODBC][15484][SQLGetData.c][470]
                Exit:[SQL_ERROR]                
                        Buffer = [Data...]                
                        Strlen Or Ind = 0x7fff458bf23c -> 0
                DIAG [07006] Received an unsupported type from Postgres.;
Unrecognized key passed to SQLGetInfo.

[ODBC][15484][SQLGetDiagRec.c][710]
                Entry:                
                        Statement = 0xcfddeb0                
                        Rec Number = 1                
                        SQLState = 0x7fff458bf190                
                        Native = 0x7fff458bf1a8                
                        Message Text = 0x7fff458bed90                
                        Buffer Length = 1023                
                        Text Len Ptr = 0x7fff458bf1ae
[ODBC][15484][SQLGetDiagRec.c][747]
                Exit:[SQL_SUCCESS]                    
                        SQLState = 07006                    
                        Native = 0x7fff458bf1a8 -> 14                    
                        Message Text = [[unixODBC]Received an unsupported type from Postgres.;
Unrecognized key passed to SQLGetInfo.]
[ODBC][15484][SQLFreeStmt.c][140]
                Entry:            
                        Statement = 0xcfddeb0            
                        Option = 0
[ODBC][15484][SQLFreeStmt.c][246]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFreeHandle.c][365]
                Entry:
                        Handle Type = 3
                        Input Handle = 0xcfddeb0
[ODBC][15484][SQLFreeHandle.c][462]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLEndTran.c][315]
                Entry:            
                        Connection = 0xd18d6a0            
                        Completion Type = 1
[ODBC][15484][SQLGetInfo.c][214]
                Entry:            
                        Connection = 0xd18d6a0            
                        Info Type = SQL_CURSOR_ROLLBACK_BEHAVIOR (24)            
                        Info Value = 0x7fff458bf2fe            
                        Buffer Length = 8            
                        StrLen = 0x7fff458bf2fc
[ODBC][15484][SQLGetInfo.c][528]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLEndTran.c][488]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLDisconnect.c][204]
                Entry:            
                        Connection = 0xd18d6a0
[ODBC][15484][SQLDisconnect.c][341]
                Exit:[SQL_SUCCESS]
[ODBC][15484][SQLFreeHandle.c][268]
                Entry:
                        Handle Type = 2
                        Input Handle = 0xd18d6a0
[ODBC][15484][SQLFreeHandle.c][317]
                Exit:[SQL_SUCCESS]

Original comment by nmwe...@gmail.com on 6 Dec 2010 at 12:54

GoogleCodeExporter commented 9 years ago
Can you confirm the "bitness" of you Linux & Python builds?
i use yum install,not build.

Original comment by nmwe...@gmail.com on 6 Dec 2010 at 1:01

GoogleCodeExporter commented 9 years ago
I am having the same problem.

Original comment by Mike...@gmail.com on 27 Apr 2012 at 5:00

GoogleCodeExporter commented 9 years ago
SELECT datname as dbname, pg_database_size(datname) as totalBlocks FROM 
pg_database

Here is the output on the screen:
Traceback (most recent call last):
  File "./check-postgresql-stats.py", line 208, in <module>
    rc = main()
  File "./check-postgresql-stats.py", line 200, in main
    rc = ProcessRequest (server, database, userid, password, device, port)
  File "./check-postgresql-stats.py", line 146, in ProcessRequest
    rows = mycursor1.fetchall()
pyodbc.Error: ('07006', '[07006] [unixODBC]Received an unsupported type from 
Postgres.;\nUnrecognized key passed to SQLGetInfo. (14) (SQLGetData)')

Here is a snippet from the odbc trace file:
[ODBC][13046][SQLExecDirect.c][233]
        Entry:            
            Statement = 0x2cea540            
            SQL = [SELECT pg_database_size(datname) as totalBlocks FROM pg_database;][length = 65 (SQL_NTS)]
[ODBC][13046][SQLExecDirect.c][496]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLRowCount.c][166]
        Entry:            
            Statement = 0x2cea540            
            Row Count = 0x7fff310f8dd8
[ODBC][13046][SQLRowCount.c][237]
        Exit:[SQL_SUCCESS]                
            Row Count = 0x7fff310f8dd8 -> 4
[ODBC][13046][SQLNumResultCols.c][149]
        Entry:            
            Statement = 0x2cea540            
            Column Count = 0x7fff310f8dde
[ODBC][13046][SQLNumResultCols.c][234]
        Exit:[SQL_SUCCESS]                
            Count = 0x7fff310f8dde -> 1
[ODBC][13046][SQLDescribeCol.c][231]
        Entry:            
            Statement = 0x2cea540            
            Column Number = 1            
            Column Name = 0x7fff310f8c80            
            Buffer Length = 200            
            Name Length = 0x7fff310f8d5e            
            Data Type = 0x7fff310f8d5c            
            Column Size = 0x7fff310f8d54            
            Decimal Digits = 0x7fff310f8d5a            
            Nullable = 0x7fff310f8d58
[ODBC][13046][SQLDescribeCol.c][474]
        Exit:[SQL_SUCCESS]                
            Column Name = [totalblocks]                
            Data Type = 0x7fff310f8d5c -> -5                
            Column Size = 0x7fff310f8d54 -> 19                
            Decimal Digits = 0x7fff310f8d5a -> 0                
            Nullable = 0x7fff310f8d58 -> 1
[ODBC][13046][SQLColAttribute.c][277]
        Entry:            
            Statement = 0x2cea540            
            Column Number = 1            
            Field Identifier = SQL_DESC_UNSIGNED            
            Character Attr = (nil)            
            Buffer Length = 0            
            String Length = (nil)            
            Numeric Attribute = 0x7fff310f8d50
[ODBC][13046][SQLColAttribute.c][648]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLDescribeCol.c][231]
        Entry:            
            Statement = 0x2cea540            
            Column Number = 1            
            Column Name = 0x7fff310f8c10            
            Buffer Length = 300            
            Name Length = (nil)            
            Data Type = 0x7fff310f8d4e            
            Column Size = 0x7fff310f8d44            
            Decimal Digits = 0x7fff310f8d4c            
            Nullable = 0x7fff310f8d4a
[ODBC][13046][SQLDescribeCol.c][474]
        Exit:[SQL_SUCCESS]                
            Column Name = [totalblocks]                
            Data Type = 0x7fff310f8d4e -> -5                
            Column Size = 0x7fff310f8d44 -> 19                
            Decimal Digits = 0x7fff310f8d4c -> 0                
            Nullable = 0x7fff310f8d4a -> 1
[ODBC][13046][SQLFetch.c][158]
        Entry:            
            Statement = 0x2cea540
[ODBC][13046][SQLFetch.c][340]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLGetData.c][224]
        Entry:            
            Statement = 0x2cea540            
            Column Number = 1            
            Target Type = -25 SQL_C_SBIGINT            
            Buffer Length = 8            
            Target Value = 0x7fff310f8d80            
            StrLen Or Ind = 0x7fff310f8d8c
[ODBC][13046][SQLGetData.c][470]
        Exit:[SQL_ERROR]                
            Buffer = [Data...]                
            Strlen Or Ind = 0x7fff310f8d8c -> 0
        DIAG [07006] Received an unsupported type from Postgres.;
Unrecognized key passed to SQLGetInfo.

[ODBC][13046][SQLGetDiagRec.c][710]
        Entry:                
            Statement = 0x2cea540                
            Rec Number = 1                
            SQLState = 0x7fff310f8ce0                
            Native = 0x7fff310f8cf8                
            Message Text = 0x7fff310f88e0                
            Buffer Length = 1023                
            Text Len Ptr = 0x7fff310f8cfe
[ODBC][13046][SQLGetDiagRec.c][747]
        Exit:[SQL_SUCCESS]                    
            SQLState = 07006                    
            Native = 0x7fff310f8cf8 -> 14                    
            Message Text = [[unixODBC]Received an unsupported type from Postgres.;
Unrecognized key passed to SQLGetInfo.]
[ODBC][13046][SQLFreeStmt.c][140]
        Entry:            
            Statement = 0x2cea540            
            Option = 0
[ODBC][13046][SQLFreeStmt.c][246]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLFreeHandle.c][365]
        Entry:
            Handle Type = 3
            Input Handle = 0x2cea540
[ODBC][13046][SQLFreeHandle.c][462]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLEndTran.c][315]
        Entry:            
            Connection = 0x2cc0da0            
            Completion Type = 1
[ODBC][13046][SQLGetInfo.c][214]
        Entry:            
            Connection = 0x2cc0da0            
            Info Type = SQL_CURSOR_ROLLBACK_BEHAVIOR (24)            
            Info Value = 0x7fff310f925e            
            Buffer Length = 8            
            StrLen = 0x7fff310f925c
[ODBC][13046][SQLGetInfo.c][528]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLEndTran.c][488]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLDisconnect.c][204]
        Entry:            
            Connection = 0x2cc0da0
[ODBC][13046][SQLDisconnect.c][341]
        Exit:[SQL_SUCCESS]
[ODBC][13046][SQLFreeHandle.c][268]
        Entry:
            Handle Type = 2
            Input Handle = 0x2cc0da0
[ODBC][13046][SQLFreeHandle.c][317]
        Exit:[SQL_SUCCESS]

Original comment by Mike...@gmail.com on 27 Apr 2012 at 5:02

GoogleCodeExporter commented 9 years ago
I just ran into a similar issue on a SLES 32-bit system. After a bit of looking 
around, I found an MS issue that is very similar

http://support.microsoft.com/kb/277033
*****
When the Microsoft OLEDB Provider for ODBC driver (MSDASQL) is using an ODBC 
driver that is ODBC 2.x compliant, and the driver reports a SQL_BIGINT datatype 
(-5), the ODBC provider (MSDASQL) chooses a C datatype of SQL_C_SBIGINT for use 
in the SQLBindCol() ODBC API function. However, because SQL_C_SBIGINT is an 
ODBC 3.x datatype, this generates the following error from the ODBC Driver 
Manager:
S1003 [Microsoft][ODBC Driver Manager] Driver does not support this parameter
This problem occurs in all releases of the ODBC provider (Msdasql.dll) version 
2.50.4403.6 (MDAC 2.5 RTM) and later.
Back to the top | Give Feedback
CAUSE
When the ODBC provider first loads and uses an ODBC driver, the driver is 
queried to see what version of ODBC it supports, 2.x or 3.x. This information 
is stored in the connection handle class.

The provider keeps internal structures to do the datatype mapping between SQL 
datatypes (such as SQL_CHAR) and C datatypes (such as SQL_C_CHAR). The provider 
is not checking the version that it stored for the ODBC driver before 
performing the SQL-to-C datatype mapping, and simply maps the SQL datatype of 
SQL_BIGINT to an ODBC 3.x datatype of SQL_C_SBIGINT. This datatype is not 
recognized in an ODBC 2.x driver, and causes the ODBC Driver Manager to produce 
an error. 
*****
On my system, after some initial playing, it appears that the driver only 
supports ODBC v2.   Could this be the issues?

Original comment by Sanders....@gmail.com on 5 Feb 2013 at 6:40