Error "Load File Failed"

[vandzkianox]

I'm having trouble parsing logs from my DJI Go 4 mavic 2 pro drone. I'm getting a "load file failed" result.

DJIFlightRecord2023-08-31[15-01-50].txt

[dji-dev]

Agent comment from yating.liao in Zendesk ticket #90687:

Are you using the latest version 1.0.5?

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[vandzkianox]

yes I am using the latest version

[dji-dev]

Agent comment from yating.liao in Zendesk ticket #90687:

I have reproduced the issue using your file and have already submitted it to the team for analysis.

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[KG3RK3N]

I have the same issue with the Mavic 2 Pro & Mavic 2 Enterprise Advanced with the latest flight parser version

DJIFlightRecord2023-09-20[11-48-18]_M2Pro.txt DJIFlightRecord2023-09-20[11-12-38]_M2A.txt

[dji-dev]

Agent comment from yating.liao in Zendesk ticket #90687:

I will submit the document you provided to us for analysis by the engineers.

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[dji-dev]

Agent comment from yating.liao in Zendesk ticket #90687:

I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

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[KG3RK3N]

Agent comment from yating.liao in Zendesk ticket #90687:I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

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Could the error be reproduced with my files?

On my side the drones are controlled by a RM500 with latest firmware. I tested the lib on Ubuntu 18.08 & 22.04.

[KG3RK3N]

@dji-dev Do you have any updates about a fix for this problem?

[Daria-Shevchenko]

@dji-dev

Have the same issue with a "load file failed" result.

Work with this txt file:

DJIFlightRecord2023-05-31[14-03-13].txt