Closed rayw-dronesense closed 1 year ago
Agent comment from ekho.feng in Zendesk ticket #81986:
DJI RC Pro does not support running DJI official App and MSDK application at the same time: Why is the connection of RC Pro or RC Plus very unstable?
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Thanks for getting back to me. This is not about running at the same time - notice the user swipes away the DJI Fly app from recents screen at step 6. At step 8 when they come back to MSDK application, the issue occurs where DJI Fly app is still somehow interfering with the MSDK app despite swiping the DJI Fly app away.
This can be confirmed by Force stopping the DJI Fly app in the System settings after step 8 AFTER the DJI Fly app was already swiped away, which alleviates the issue. But, this is impractical/infeasible to ask of the user.
I highly recommend watching the video for the full picture https://drive.google.com/file/d/1mXx8OAehZcg8jF8Oy4hKSPOdWDq06RNn/view?usp=share_link
Agent comment from ekho.feng in Zendesk ticket #81986:
DJI RC Pro currently does not support running DJI official app and MSDK application at the same time, it is indeed necessary to kill one of the applications to alleviate the problem. I have already understood your appeal, and I will give feedback to see if this problem can be optimized in the future.
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Hi there - why is this being closed? The issue is not resolved.
Environment
Drone: DJI Mini 3 Pro Controller: DJI RC Pro DJI Fly app version: 1.10.0 Mobile SDK version: 5.3.0 Aircraft Firmware version: 01.00.0600 RC Firmware version: 03.02.0100
Screenshots / Videos
Video: https://drive.google.com/file/d/1mXx8OAehZcg8jF8Oy4hKSPOdWDq06RNn/view?usp=share_link
Repro steps
Acceptance criteria
DJI Fly app and an app that uses the SDK must be able to co-exist together and not fight. If the user is using an SDK app, the SDK app must have and retain full control over the drone throughout the entire session.