Open wooldridgetm opened 2 months ago
Agent comment from yating.liao in Zendesk ticket #116342:
Is the MSDK version you are using 5.8? This is a known issue with version 5.8. Please try the latest version.
°°°
Thanks; we're using v5.9.1. I will try to reproduce on v5.10.0 and report back.
Agent comment from yating.liao in Zendesk ticket #116342:
Thank you for your understanding.
°°°
We tried the latest SDK with the M350 using the steps delineated above - we still see the same issue. Please advise.
Agent comment from yating.liao in Zendesk ticket #116342:
I tested on the M350 using the method you described, and I did not encounter a similar issue. Did you use the correct photo dimensions when viewing the YUV images? The ReceiveStreamListener will push the width and height.
°°°
We're using the width
, height
, and offset
from the CameraFrameListener
; we're not using ReceiveStreamListener
.
Agent comment from yating.liao in Zendesk ticket #116342:
The width and height obtained by CameraFrameListener and ReceiveStreamListener are the same. Would you be willing to share the file you tested with us?
Here is an upload link:https://pan-sec.djicorp.com/s/y6A8L55a84iEp4B password:dji123
°°°
I uploaded the sample apk named wooldridge-dji-yuv-problem.apk along with the zip file dji-sample-app.zip - this is the source code used to create that apk.
Instructions:
Agent comment from yating.liao in Zendesk ticket #116342:
I have reproduced the issue you mentioned using H20. It seems that this problem does not occur with the FPV lens.
°°°
YUV frames retrieved using
MediaDataCenter CameraStreamManager
have color distortions, which are delineated below.This is how we're retrieving the YUV frames.
Steps to Reproduce: