Open Anhtastic opened 5 days ago
Agent comment from yating.liao in Zendesk ticket #120686:
Could you please explain what "RTL" refers to? Return to Land?
Could you please provide us with a video showing when the plane gets stuck? Additionally, what version of the aircraft firmware are you using?
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Hello, yes, RTL = return to land. The firmware we're on is: v09.00.0503
Since this isn't reproducible every single time, as soon as we run into this again, we'll provide you the video. Thank you for your help once again!
Agent comment from yating.liao in Zendesk ticket #120686:
I will wait for you to reach out to us again. If you encounter the same situation again, you can record a video of the aircraft's abnormal behavior, then stop the aircraft from executing its mission and restart the drone.
After the restart is complete, please use DJI's ASSISTANT 2 software to save the aircraft's logs.
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This happens on iOS but I assume it also happen on Android too so I figure I put it here in order to get exposure and help. Please see the description here: https://github.com/dji-sdk/Mobile-SDK-iOS/issues/558
Can a dev from @dji-dev confirm this is an issue on the sdk or firmware? Would be greatly appreciated it!