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dji-sdk / Mobile-SDK-Android

DJI Mobile SDK for Android: http://developer.dji.com/mobile-sdk/
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Live streaming not working on Samsung A53 (Android 12) #1187

Open gianlu33 opened 1 year ago

gianlu33 commented 1 year ago

Hi,

The live stream feature on the Sample App is not working on my Samsung A53 with Android 12. I keep getting error -3 and the video is not visible from the LiveStreamView.

I used three different DJI drones (Mavic Mini, Mini 2, and Mavic Air) but I keep getting the same problem. I also tried with other Android smartphones (a Xiaomi Redmi Note 5 with Android 9, and a OnePlus Nord with Android 11) and everything works fine.

I still don't know if it's a problem of my Samsung smartphone or Android 12, any hints would be appreciated.

Thanks!

P.S. I am using SDK version 4.16.2

DJI-William commented 1 year ago

-3 means cannot get the video stream from the surface. Fro Samsung A53, are you able to see the video stream on the live streaming page. You can read What does the startStream() return mean in live stream feature?

gianlu33 commented 1 year ago

No, using my Samsung A53 I am not able to see the video stream on the live streaming page.

I know what the error -3 means, the question is: how to fix this problem? I am using the Sample App so I assume the code is correct.

DJI-William commented 1 year ago

We have to find a Samsung A53 to test with it. Please use other Android device for now.

gianlu33 commented 1 year ago

Thank you. So this is a problem of this specific smartphone? Do you know if the live stream is working on other Android 12 smartphones?

DJI-William commented 1 year ago

Therotically the live stream feature shouldn't not be smartphone model dependent and we have never encounter such an issue before. So in our knowledge the live stream should work with every Android devices in any API version.

mitchrsm commented 1 year ago

any progress on this? I encounter the same problem, with A53, also with a Samsung S22 Ultra

DJI-William commented 1 year ago

I think the problem is there is no video stream for these devices. If there is no video stream for these devices, you cannot live stream them as well. We are working on those smart phones now. They are using special chipsets.