Closed brien-crean closed 1 year ago
Agent comment from yating.liao in Zendesk ticket #84010:
Yes, the problem should be related to the firmware of the aircraft or camera. Since we don't deal with photo metadata, it is not clear what the cause of this problem is and if there is a solution. I think you can contact support@dji.com. They will understand your query.
°°°
Thank you, I will reach out to support@dji.com
Agent comment from yating.liao in Zendesk ticket #84010:
The issue has been closed.
°°°
Images taken with the DJI Mini 2 appear to be missing values for the gimbal attitude. I know this is more of a firmware issue but I'm wondering if there will be a firmware update to fix this issue or is there another way to get this detail from the metadata that I haven't thought of?
I used exiftool to get this information with this command:
exiftool -ee3 -U -G3:1 -api requestall=3 -api largefilesupport FILE
The gimbal was pointing down at -90 when this photo was taken but the metadata reads 0 degrees.