Open hani-13 opened 6 months ago
Agent comment from yating.liao in Zendesk ticket #103941:
When the return-to-home process is initiated by the drone itself, the SDK currently does not have a better solution for the issue you are experiencing, so it seems to be a problem with the aircraft itself. Have you contacted the after-sales team(support@dji.com) of the drone? Do you have a video recording of the drone's behavior during the return-to-home?
I recommend reaching out to the drone's after-sales team first to determine if there were any anomalies with the drone during the return-to-home process.
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Hey! I hope this message finds you well. I'm reaching out to share an observation regarding my Mavic 2 Enterprise Dual and to seek your advice.
I've noticed that whenever I initiate the Return to Home function, either by using the button on the remote controller or selecting the "Go Home" action during a waypoint mission, the drone exhibits an unusual shaking motion, moving up and down. This behavior contrasts with its stability during regular flight towards a target or when manually controlled via the remote controller, where it remains steady and does not shake. I'm concerned about whether this shaking indicates a safety issue or if it's a normal aspect of the drone's operation during the return home process. Could you please provide any insights, solutions, or suggestions regarding this matter?
Thank you for your time and assistance.