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dji-sdk / Mobile-SDK-iOS

DJI Mobile SDK for iOS: http://developer.dji.com/mobile-sdk/
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Mavic 2 Video feed not available in MSDK after opening DJI Go 4 #358

Open brien-crean opened 4 years ago

brien-crean commented 4 years ago

After using the DJI Go 4 App I cannot access the video feed via the Mobile SDK from a Mavic 2 Pro without either power cycling the drone/remote or disconnecting and reconnecting the remote's usb cable from my iOS device.

This issue seems to be unique to the Mavic 2 (Pro). The issue does not happen with a Mavic Pro or a Phantom 4. I have tried resetting the DJICamera, DJIVideoFeed, DJIVideoFeedView and DJIVideoPreviewer(DJI Widget) instances but I cannot get the live video feed back. Is there a way to get the video feed back without having to disconnect and reconnect the USB cable?

SDK Version: 4.11.2 Drone: Mavic Pro 2

dji-dev commented 4 years ago

Agent comment from Luce Luo in Zendesk ticket #34050:

Dear Customer,

Thank you for contacting DJI. To help us collect questions in detail, please fill in the form below and we will handle this ticket once we have received it. https://formcrafts.com/a/dji-developer-feedback-en

Thanks,

Luce Luo DJI Dev Team