Open edupazpix4d opened 3 years ago
Agent comment from Luce Luo in Zendesk ticket #42414:
Dear Customer,
Thank you for contacting DJI. Have you fetched the zoom lens first? Can you please show me your code snippet?
Thanks,
Luce Luo DJI Developer Support
@dji-dev Of course I fetched the zoom lens first.
if(self.djiCamera.isMultiLensCameraSupported) {
for( int i=0; i < [self.djiCamera.lenses count]; ++i) {
DJILens *lens = self.djiCamera.lenses[i];
if (lens.lensType == DJILensTypeZoom) {
Agent comment from Luce Luo in Zendesk ticket #42414:
Dear Customer,
Thank you for contacting DJI. That's so weird. Please follow the below steps to check first: -Check and ensure your drone, RC, H20T in the latest firmware. -Then switch the current view to Zoom view via the setCameraVideoStreamSource and assignSource methods. -Last, test the getHybridZoomSpecWithCompletion method again.
If the problem persists, please contact us again to investigate further.
Thanks,
Luce Luo DJI Developer Support
Dear @dji-dev .
Regards.
Agent comment from Luce Luo in Zendesk ticket #42414:
Dear Customer,
Thank you for contacting DJI. Ok, please contact us again via the form, and will handle it soon. https://formcrafts.com/a/dji-developer-feedback-en
Thanks,
Luce Luo DJI Developer Support
Drone: DJI Matrice 300 RTK. Camera: Zenmuse H20T. Mobile SDK: 4.14-trial1.
Error:
DJISDKErrorDomain: "Getting parameters operation failed.(code:-1006)"