dji-sdk / Onboard-SDK

DJI Onboard SDK Official Repository
https://github.com/dji-sdk/Onboard-SDK
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Is there a way to get thumbnails using OSDK? #827

Open akamilkhan opened 3 years ago

dji-dev commented 3 years ago

Agent comment from DJI SDK in Zendesk ticket #54311:

尊敬的开发者,感谢您联系DJI 大疆创新 由于github不是我们主要的咨询渠道,您的问题可能跟进不及时。我们建议您通过填写表单( https://djisdksupport.zendesk.com/hc/zh-cn/requests/new )向我们反馈问题。或者您也可以在论坛发帖,与其它开发者交流。论坛链接:https://djisdksupport.zendesk.com/hc/zh-cn/community/topics

Dear developer, thank you for contacting DJI. Since github is not our main consultation channel, your questions may not be followed up in time. We recommend that you fill in the form (https://djisdksupport.zendesk.com/hc/en-us/requests/new) to report problems to us. Or you can post in the forum to communicate with other developers. Forum link: https://djisdksupport.zendesk.com/hc/zh-cn/community/topics

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dji-dev commented 3 years ago

Agent comment from kyle.cai in Zendesk ticket #54311:

Dear developer ,

Thank you for contacting DJI.

Sorry, OSDK currently does not support direct access to thumbnails. It provides API for obtaining camera video streams. M300 supports downloading photo files from the camera (such as H20) SD card.

Thank you for your understanding and support, hope you have a nice day.

Best Regards, DJI SDK Support Team

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MH2033 commented 3 years ago

Do you have any plans for adding this feature in future releases? Getting access to the thumbnails from OSDK is of great importance to us

dji-dev commented 3 years ago

Agent comment from kyle.cai in Zendesk ticket #54311:

Dear developer ,

Thank you for contacting DJI.

Sorry,currently there is no relevant feature plan. If you have requirements for relevant functionality, It is recommended that you click on the links on the right side and fill in the relevant demand information, https://djisdksupport.zendesk.com/hc/en-us/requests/new

In order to better match your requirements, try to include the following information when filling in:

  1. Desired functions and requirements
  2. Company/organization profile
  3. Project descriptions that use this feature requirement.
  4. Personal background or brief introduction.

Thank you for your understanding and support, hope you have a nice day.

Best Regards, DJI SDK Support Team

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MH2033 commented 3 years ago

Thank you for your response