Open pennair opened 5 years ago
Hi, there are two options for you to ask for help:
Post your issues on StackOverflow: https://stackoverflow.com/questions/tagged/dji-sdk, the community can help you.
Report your issues to dev@dji.com, as it's our official channel for developers to request DJI Developer Support now.
For DJI Developer Support, we have the following three tiers:
Standard
This free support is available to anyone reaching out to dev@dji.com. There is no guarantee for response time.
Preferred
This support comes with Pro membership for 99 USD per year. You can purchase it on DJI Developer Website. These requests have priority over Standard ones. Starting today, Preferred questions will be replied to within 2 to 5 business days (Monday – Friday).
Premium
This one-time ticket is considered high-priority and costs 499 USD per issue. You can purchase it on DJI Developer Website after you become the Pro membership developer. Starting today, Premium questions will be replied to within 1 business day (Monday – Friday). This may include communication with DJI SDK engineers, but will not involve face-to-face interaction. Time limitations apply, and please keep in mind that one question is permitted per ticket. We will do our best to resolve your issue, but there some situations demand deeper engineering efforts.
I am having this issue too. I have followed the provided instructions to no resolve. It seems like a permissions issue since as soon as I attempt to use the dll i get the hresult. I am going to try modifying the sample rather than integrating the sdk into a new solution.
Fellow Developers,
I downloaded the most recent release in hopes to update my DLLs and be able to move forward with the new SDK. I can build the project but when I try to execute my app, it errors with the following:
I've re-pulled the repo, using both Visual Studio 2017 and the 2019 Preview, I then tried the sample SDK and got the same error. I'm currently on Windows Build 17763.292. Is there something I'm missing?
Thanks!