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djtimca / hagooglewifi

Home Assistant integration for Google Wifi systems.
Apache License 2.0
81 stars 27 forks source link

all devices are away ! #14

Closed gorinie closed 3 years ago

gorinie commented 3 years ago

Hi, very nice integration, I have installed through HACS on Hassio. Everything seems fine but alle the devices are set as away, not even one is at home... suggestions ?

djtimca commented 3 years ago

I have seen this issue come up when the user you are logging in with is not the "Owner" of the Google Wifi system in Google's system. If you are just a system manager it will not pull up correctly.

gorinie commented 3 years ago

What should I do ? Create in Hassio a user with the same name than Google User ?

Edoardo Il 9 dic 2020, 16:48 +0100, djtimca notifications@github.com, ha scritto:

I have seen this issue come up when the user you are logging in with is not the "Owner" of the Google Wifi system in Google's system. If you are just a system manager it will not pull up correctly. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

djtimca commented 3 years ago

It is actually related to the user/config in the Google Wifi/Home app. There is a system owner and system managers. For some reason there have been some folks who's Google Home app lists them as a manager rather than the owner and this is the type of thing that seems to show up in that case.

You need to be set up as the owner in Google Wifi/Home in order to make this work.

Unfortunately it seems that if you are listed as manager it looks like the only way to fix is to do a factory reset of the network and configure it again.

denko81 commented 3 years ago

I just checked and I am owner but I have same problem.

djtimca commented 3 years ago

If you uninstall and reinstall the integration do you have any different behaviour?

gorinie commented 3 years ago

I will try.

Edo Il 4 gen 2021, 01:29 +0100, djtimca notifications@github.com, ha scritto:

If you uninstall and reinstall the integration do you have any different behaviour? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

gorinie commented 3 years ago

no way, it is the same.

regards, Edoardo On 5 Jan 2021, 07:57 +0100, Edoardo Gorini egorini@icloud.com, wrote:

I will try.

Edo Il 4 gen 2021, 01:29 +0100, djtimca notifications@github.com, ha scritto:

If you uninstall and reinstall the integration do you have any different behaviour? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

quanturium commented 3 years ago

Same here. Owner of the account and seeing all devices as away.

djtimca commented 3 years ago

Try getting a new API key and reinstalling the integration.