App crashes on global mode on moto g84 5G

[gaberilde]

Hi i have a moto g84 5G with android 14 I used to have android 13 but it still didn't work then either

When i start on global mode it says streaming and when i try to load stream app crashes and stream doesn't load

Any way of seeing if you can fix this issue?

[dkrivoruchko]

Please specify app version?

[gaberilde]

The latest which is 4.1.6 according to mine now

[dkrivoruchko]

Ok. Then please

1. go to about page.
2. Tap 5+ times on app version number
3. App will restart and enable logs collection.
4. Reproduce the issue.
5. Send logs to developer using button on top (has to be an email or any other way you like).
6. Disable logs in Settings - Genaral

[gaberilde]

logs.zip I attached it here

[dkrivoruchko]

it's empty (

[gaberilde]

Yeah it won't send i think because it crashes the logs don't save

[dkrivoruchko]

Ok. Will try to find other way. Please wait

[dkrivoruchko]

Try 4.1.7

[gaberilde]

Try 4.1.7

Still crashes, but acts a bit differently

When i press start stream now and click the link it just says

Waiting for host to start the stream

When i go back to the app to goes from stop back to start stream and when i click start again it crashes again

Just noticed if i disconnect from site before pressing start again it doesn't crash anymore also only if i am viewing the site it crashes

[dkrivoruchko]

When you press start stream for the first time does app asks for screen capture permissions?

[gaberilde]

When you press start stream for the first time does app asks for screen capture permissions?

You mean this box asking to start the screen? Yeah it asks once when i first press start then a 2nd time if i press it again after it stops then it crashes if i still have the site open when i click on start

[dkrivoruchko]

Looks like it's a crash in native WebRTC lib and there is no info about them in Crashlitics (

[gaberilde]

Yeah that's kinda annoying

[dkrivoruchko]

If I make a test build for you to install and try, will you help me with testing?

[gaberilde]

If I make a test build for you to install and try, will you help me with testing?

Sure

[dkrivoruchko]

Ok. Install it ant try to reproduce the issue. https://1drv.ms/u/s!AkPxCfD8XPiii_kFqWMRsKy5ZnknXg?e=g2y454 You can keep existing app from Play Store.

[gaberilde]

I get this trying to install it

[dkrivoruchko]

Strange. I can name only two reasons:

• File is corrupted. Thry to check it. SHA1 d0e9f82718dcdcd9da74dc8a84bf2ab3ad901704
• Your device might have security settings that prevent installation from unknown sources.

If the device is managed by an organization, then some restrictions can be endorsed.

[gaberilde]

Strange. I can name only two reasons:

• File is corrupted. Thry to check it. SHA1 d0e9f82718dcdcd9da74dc8a84bf2ab3ad901704
• Your device might have security settings that prevent installation from unknown sources.

If the device is managed by an organization, then some restrictions can be endorsed.

Nvm it was corrupted due to my crappy WiFi it's mine not a organizations also

Says this now i guess i can't keep the play store version then either?

[dkrivoruchko]

Ok, remove existing app first than. But something is wrong here as it shouldn't compline about same package as they have different packages (

[gaberilde]

Ok, remove existing app first than. But something is wrong here as it shouldn't compline about same package as they have different packages (

Done and it crashes in same way as the older play store version

[dkrivoruchko]

Yep., But now I have a crash logs in Crashlitics. It crashes in native code with almost zero information ( libc.so (Missing BuildId a9682a43d4afba2f7ad4dbb2a45a3a46) Will try to investigate.

Thanks for help. You can remove this test version and install from Play Store.

[gaberilde]

Yep., But now I have a crash logs in Crashlitics. It crashes in native code with almost zero information ( libc.so (Missing BuildId a9682a43d4afba2f7ad4dbb2a45a3a46) Will try to investigate.

Thanks for help. You can remove this test version and install from Play Store.

Yeah odd no worries il see what you can do

[dkrivoruchko]

Btw, what browser you use to connect to the stream?

[gaberilde]

Btw, what browser you use to connect to the stream?

Might sound weird but it's kiwi browser and I'm trying to connect from the same phone maybe that doesn't help but i came here because some else couldn't connect to me either and i think they used chrome on phone also

[dkrivoruchko]

Can you please try to connect using chrome from some another device (phone, tablet, or PC). Using Play Store version.

[gaberilde]

Can you please try to connect using chrome from some another device (phone, tablet, or PC). Using Play Store version.

Also crashes, immediately i also had the app screen open also

[dkrivoruchko]

Ok. Thanks