Closed dlounsbu closed 2 years ago
From: david lounsbury Sent: Wednesday, September 29, 2021 10:29 AM To: 'can64@cornell.edu' can64@cornell.edu Cc: Donrie Purcell donrie.purcell@einsteinmed.org; Nicholas Bove nicholas.bove@einsteinmed.org Subject: FW: IPA Tracker Support Request Form Submitted Importance: High
Hi Corrina:
Thanks for reaching out about this.
We can investigate with you!
I think Donrie is best positioned to follow up with you, hopefully today. It may be easiest to have a Zoom meeting, at your convenience, to see if we can problem-solve with you.
Best and thanks,
David
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From: Corinna A Noel [mailto:can64@cornell.edu]
Sent: Wednesday, September 29, 2021 10:31 AM
To: david lounsbury <david.lounsbury@einsteinmed.org>
Cc: Donrie Purcell <donrie.purcell@einsteinmed.org>; Nicholas Bove
<nicholas.bove@einsteinmed.org>
Subject: Re: IPA Tracker Support Request Form Submitted
Thanks, David.
Donrie, I am available today anytime after 1pm,
so let me know if there is a time that is best for you.
Best,
Corinna
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From: David Lounsbury [mailto:noreply@qemailserver.com] Sent: Wednesday, September 29, 2021 10:10 AM To: david lounsbury david.lounsbury@einsteinmed.org Subject: IPA Tracker Support Request Form Submitted
IPA SERVICE REQUEST SUMMARY
Corinna Noel
Email: can64@cornell.edu
Phone: 8459017114
Cayuga
MONITORING: Creating, updated or deleting information about an implemented SMART Strategy
After our coaching call on Monday, I went into the system to make sure that the baseline of each of the measures matched up with each of our strategies and data sources. I got about halfway through this process (B1 measure edits were successful) when I noticed that the edits that I made to the baseline values/periods somehow led the measures to completely disappear (I definitely did not accidentally delete these measures). I can share some screen shots if needed. This happened with the measures for B2-PWOUD, B3-Retention Peers, and B3-Retention Supp. Housing. Please advise -- I will not make any further changes until this is resolved, and the measures are restored. Thank you.
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