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dlounsbu / NYHEALing-IPAtracker-support

Welcome to the NY HEALing Communities Study IPA Tracker Support Center, offering information and technical support to all community partners, researchers and HEALing staff.
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Service Request by [Jessica ] on editing in for Green County in the IPA tracker #81

Closed donriepurcell closed 2 years ago

donriepurcell commented 2 years ago

Use comments feature (below) to document:

  1. A clear and concise description of the solution.

  2. A clear and concise description of any alternative solutions or features you've considered.

  3. Any additional context, such as screenshots about the problem.

donriepurcell commented 2 years ago

From: Jessica Neufeld jn2434@columbia.edu Date: Tuesday, January 11, 2022 at 12:18 PM To: Donrie Purcell donrie.purcell@einsteinmed.edu, David Lounsbury david.lounsbury@einsteinmed.edu Subject: IPA Tracker issue - Editing Measures CAUTION: This email comes from an external source; the attachments and/or links may compromise our secure environment. Do not open or click on suspicious emails. Please click on the “Phish Alert” button on the top right of the Outlook dashboard to report any suspicious emails. Hi Donrie and David,

I submitted an issue I'm having via the tracker Support site. This was related to editing the measures for data collection in Greene's IPAs. Do you know when this might be addressed? There is no immediate urgency, but I would like to anticipate the timeline.

Thanks, Jessica

--

Jessica Neufeld, MPH Program Manager HEALing Communities Study Social Intervention Group Columbia University School of Social Work 1255 Amsterdam Avenue New York, NY 10027 jn2434@columbia.edu
Website: https://sig.columbia.edu/

donriepurcell commented 2 years ago

Hi Jeff Please see the error code below: Screen Shot 2022-01-11 at 2 32 49 PM Screen Shot 2022-01-11 at 2 33 47 PM

dlounsbu commented 2 years ago

Hi Jeff:

DP and I see are each replicating this issue. Seems to be just for Greene County.

Can you address ASAP??

Best, DL

dlounsbu commented 2 years ago

<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

 

 

From: Jeff Bazinet [mailto:jbazinet@northcountryinitiative.org]
Sent: Wednesday, January 12, 2022 3:31 PM
To: Donrie Purcell <donrie.purcell@einsteinmed.edu>
Cc: David Lounsbury <david.lounsbury@einsteinmed.edu>
Subject: Re: Issues within Green county

 

CAUTION: This email comes from an external source; the attachments and/or links may compromise our secure environment. Do not open or click on suspicious emails. Please click on the “Phish Alert” button on the top right of the Outlook dashboard to report any suspicious emails. --

Yeah. This is the same issue that's been reported quite a few times. The fact of the matter is that at one point, they created a measure. We have since disallowed that capability and the measure they created is not in the list options for that type of measure.

The best way to fix this is to add the measures for that strategy to the list options. They should match exactly.

This error should never appear in wave 2 because you're never allowing them to enter their own measures.




From: Donrie Purcell <donrie.purcell@einsteinmed.edu>
Sent: Wednesday, January 12, 2022 3:17:25 PM
To: Jeff Bazinet <jbazinet@northcountryinitiative.org>
Cc: David Lounsbury <david.lounsbury@einsteinmed.edu>
Subject: Issues within Green county

 

This Message is being sent from outside of FDRHPO or NCI.  Please do not click on links or download attachments without properly verifying them.  

 

 

Hi Jeff

 

Jessica has reported that her team at Green County has not been able to effectively edit Measures in Specification.

 

I have placed an error code in the email for you to review.

 

 

Graphical user interface, text, application, email Description automatically generated

 

Regards
Donrie Purcell, PhD, MPH

 

Every generation has the obligation to free men's minds for a look at new worlds,....to look out from a higher plateau than the last generation.
Ellison S. Onizuka 

dlounsbu commented 2 years ago

Yeah. This is the same issue that's been reported quite a few times. The fact of the matter is that at one point, they created a measure. We have since disallowed that capability and the measure they created is not in the list options for that type of measure.

The best way to fix this is to add the measures for that strategy to the list options. They should match exactly.

This error should never appear in wave 2 because you're never allowing them to enter their own measures.

Thanks for this information. So, we should be able to add the measure they added to the list options, then the issue will go away, Correct?

dlounsbu commented 2 years ago

@donriepurcell

If we Download the Data for Green, I expect that we will see the 'offending' Measure Name, and then we can add it to List Options. I would copy and paste it from the Download (as text), as a new Measures list option.

Can you give this a shot?

DL

jbazinet1111 commented 2 years ago

The offending measure is "2.14 # of naloxone units distributed in community".

While this measure exists in the database, it is there for OEND, not MOUD, which is how their strategy has been defined..

dlounsbu commented 2 years ago

The offending measure is "2.14 # of naloxone units distributed in community".

While this measure exists in the database, it is there for OEND, not MOUD, which is how their strategy has been defined..

Thank you @jbazinet1111

@donriepurcell Can you follow up with Greene County about this next week?

@donriepurcell We should not have these issues with Wave 2 if we have a clean, compete codebook of measures, and if we can effectively train users.

DL

donriepurcell commented 2 years ago

Hi Jeff

I entered the tracker today and tried editing the Strategy in question under OEND and I had the same problem being experienced with Jessica and others. Hare are my steps to error code

Screen Shot 2022-01-18 at 12 19 12 PM Screen Shot 2022-01-18 at 12 19 34 PM Screen Shot 2022-01-18 at 12 19 49 PM
donriepurcell commented 2 years ago

Hi Jeff Thanks for pointing out the issue previously. It took me a while to figure out that Green county had a strategy that should be in OEND, which was misplaced as an MOUD strategy. David and I moved to edit the strategy, and I am closing this service request. Regards Donrie

dlounsbu commented 2 years ago

<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

 

From: Jessica Neufeld [mailto:jn2434@columbia.edu]
Sent: Thursday, January 27, 2022 5:27 PM
To: Donrie Purcell <donrie.purcell@einsteinmed.edu>
Cc: David Lounsbury <david.lounsbury@einsteinmed.edu>
Subject: Re: Green County

 

CAUTION: This email comes from an external source; the attachments and/or links may compromise our secure environment. Do not open or click on suspicious emails. Please click on the “Phish Alert” button on the top right of the Outlook dashboard to report any suspicious emails. --

Hi Donrie, 

Thanks for getting back to me. 

 

So, because the ORCCA bucket was mislabeled, it prevented editing from happening to the measures? 

I feel like I haven't come across that issue before. Do you think it's specific to Greene or has the potential to be an issue with all the counties? 

 

Best,

Jessica 

 

On Wed, Jan 26, 2022 at 3:52 PM Donrie Purcell <donrie.purcell@einsteinmed.edu> wrote:

Hi Jessica,

 

I want to apologize for taking some time to get back to you as it relates to editing the IPA strategy within Green County.

It appears from our discovery that the strategy in question was mislabeled as a MOUD in the ORCCA EPB & EPB.

I have attached a series of photos to indicate what was there previous to our final change.

 

 

Regards
Donrie Purcell, PhD, MPH