ERROR User has no acces to plant

[a4tje]

hello, I have got a strange issue, everything was working fin until suddenly it stopped, without me making any changes, i got the following message in the log: HoymilesAdd-on - ERROR - User has no access to plant. I tried 1111 or 11111 as hoymiles plant id but still got this message. Here is the log: dmslabs - Home Assistant HoyMiles Solar Data Gateway Add-on 2024-08-12 20:28:17,097 - HoymilesAdd-on - INFO - ** dmslabs&Cosik Hoymiles Gateway v.1.4.1 2024-08-12 20:28:17,097 - HoymilesAdd-on - INFO - Starting up... 2024-08-12 20:28:17 2024-08-12 20:28:17,098 - HoymilesAdd-on - INFO - Using Internal MQTT Server: core-mosquitto 2024-08-12 20:28:17,099 - HoymilesAdd-on - INFO - Using Internal MQTT User: addons 2024-08-12 20:28:17,099 - HoymilesAdd-on.mqttapi.Mqtt - INFO - mqtt.Client a4b0147e-58d8-11ef-8d7c-02dc2847f9ec 2024-08-12 20:28:17,099 - HoymilesAdd-on.mqttapi.Mqtt - INFO - Starting MQTT core-mosquitto 2024-08-12 20:28:17,104 - HoymilesAdd-on.mqttapi.Mqtt - INFO - MQTT connected with result code 0 2024-08-12 20:28:17,105 - HoymilesAdd-on.mqttapi.Mqtt - INFO - Connected to core-mosquitto 2024-08-12 20:28:18,106 - HoymilesAdd-on.hoymilesapi.Hoymiles - INFO - Loading: https://global.hoymiles.com/platform/api/gateway/iam/auth_login 2024-08-12 20:28:18,796 - HoymilesAdd-on.hoymilesapi.Hoymiles - INFO - I got the token!! :-) 2024-08-12 20:28:18,797 - HoymilesAdd-on.hoymilesapi.Hoymiles - INFO - Loading: https://global.hoymiles.com/platform/api/gateway/pvm/station_find 2024-08-12 20:28:19,675 - HoymilesAdd-on - ERROR - User has no access to plant s6-rc: info: service legacy-services: stopping s6-rc: info: service legacy-services successfully stopped s6-rc: info: service legacy-cont-init: stopping s6-rc: info: service legacy-cont-init successfully stopped s6-rc: info: service fix-attrs: stopping s6-rc: info: service fix-attrs successfully stopped s6-rc: info: service s6rc-oneshot-runner: stopping s6-rc: info: service s6rc-oneshot-runner successfully stopped

any clues would be nice!

[Cosik]

You have to provide correct plant id. I'm sure that 1111 or 11111 are not your plant ID...

[a4tje]

yes, thought of dat ofcourse, to my knowledge it should be 1111, but i still get the same error .

[Cosik]

Nope, it is not plant ID. If you don't know how to get it, it is always in url

[a4tje]

Ok, thanks for your reply, Cosik, I'm not sure what you mean by your answer, it is alway in url? witch url? it's in this one? https://global.hoymiles.com/platform/operations/device/dtu/detail?id=5526&sid=4600850&back=1

[Cosik]

In general plant ID is located on hoymiles web, but easier is to take it from the URL when you open your plant dashboard on hoymiles web

[a4tje]

I've worked it out myself:

• log in to your smiles cloud
• go to settings, the monkey wrench in the lower left corner of the screen
• then in the new screen on your right, push settings
• the last numbers after id= in your url is the plant-id