zabbix-vsphere-import.yaml script stop on error ERROR - vPoller task failed: {u'msg': u'Cannot collect properties: ', u'success': 1}

[netscaper71]

Hi, zabbix-vsphere-import.yaml script stop on error ERROR - vPoller task failed: {u'msg': u'Cannot collect properties: ', u'success': 1} when importing VM's. We have 3 scripts two is working and third not. Third script is for largest vcenter about 1300 vm's. I think that is because he can't collect properties of VM but I can't understand what properties and what VM this is. Are some logs of this process? Where can I look what vm or what properties script cannot read?

Thank You!

[dnaeon]

Check the vPoller logs and increase the log level.

[netscaper71]

Thank You for the response, but can you exact say what log file we need investigate? /var/log/vpoller.vpoller-worker.log ? What we get of increasing log size?

[dnaeon]

@netscaper71, yes the vpoller-worker.log should give you more information about the requests which are failing.

If you increase the log level (not the size) to debug, you should get a better idea of what's actually failing.

[netscaper71]

hi, we found a problem, our vm's has custom symbols for example ąčęėįšųūž possible without changing names import them?

[dnaeon]

Not really sure. I think you should fix the VM names first, because even if vPoller manages to collect their properties, you will have issues later on with Zabbix, which will not allow you to set these symbols as part of the machine name in Zabbix.

[netscaper71]

thank You