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dnif-archive / DigiVigi

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Issue#1: Log-In Problem onto DNIF Web Console #18

Closed PRASHANT-SAWANT closed 6 years ago

PRASHANT-SAWANT commented 6 years ago

It happens sometimes that, when logging in to the DNIF Web Console, we are sometimes not able to do it in first time. After successive attempts it happens, but the number attempts is unknown - so we keep trying.

There seems to be a minor glitch of which we aren't aware of. Can someone enlighten?

@Sharbanibasu23 @aakratisahu @shreyaskulkarni412

Sharbanibasu23 commented 6 years ago

Hi Prashant,

Thanks for picking up this issue. I faced this issue this week. Let me share the workaround which I have used. This problem happens when system clock is not synced with google. Then two factor authentication does not work. It gives an incorrect code error. Here are the steps for solving this issue -

  1. Go to Authenticator plugin settings

  2. Click on 'sync clock with Google'

This will solve the issue. Check this link for two-factor authentication problems. https://poloniex.freshdesk.com/support/solutions/articles/1000227645-my-two-factor-codes-aren-t-working-incorrect-code-errors-

authenticator1 authen2

Sharbanibasu23 commented 6 years ago

Closing Issue#1: Log-In Problem onto DNIF Web Console