Image pulls or runs result in the process hanging indefinitely with spinning icons even after updating

ylluminate commented 1 year ago

[x] I have tried with the latest version of Docker Desktop
[x] I have tried disabling enabled experimental features
[x] I have uploaded Diagnostics
Diagnostics ID: 64F7076D-1789-47DD-922B-37C245F5E296/20230411042337

Expected behavior

Docker Desktop should successfully download and run images without hanging indefinitely.

Actual behavior

When attempting to download an image using pull or run, the process hangs indefinitely with spinning icons. A blue line appears in the image list name of the image, but it never changes or progresses.

Information

Is it reproducible? Yes
Is the problem new? Yes
Did the problem appear with an update? Not that I'm aware of
macOS Version: 12.6.4
Apple chip: M1 Max
Docker Desktop Version: 4.18.0

Output of `/Applications/Docker.app/Contents/MacOS/com.docker.diagnose check`

$ /Applications/Docker.app/Contents/MacOS/com.docker.diagnose check
[2023-04-11T04:18:33.063494000Z][com.docker.diagnose][I] set path configuration to OnHost
Starting diagnostics

[PASS] DD0027: is there available disk space on the host?
[PASS] DD0028: is there available VM disk space?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[PASS] DD0017: can a VM be started?
[PASS] DD0016: is the LinuxKit VM running?
[PASS] DD0011: are the LinuxKit services running?
[PASS] DD0004: is the Docker engine running?
[PASS] DD0015: are the binary symlinks installed?
[PASS] DD0031: does the Docker API work?
[PASS] DD0013: is the $PATH ok?
[PASS] DD0003: is the Docker CLI working?
[PASS] DD0038: is the connection to Docker working?
[PASS] DD0014: are the backend processes running?
[PASS] DD0007: is the backend responding?
[PASS] DD0008: is the native API responding?
[PASS] DD0009: is the vpnkit API responding?
[PASS] DD0010: is the Docker API proxy responding?
[SKIP] DD0030: is the image access management authorized?
[PASS] DD0033: does the host have Internet access?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[PASS] DD0017: can a VM be started?
[PASS] DD0016: is the LinuxKit VM running?
[PASS] DD0011: are the LinuxKit services running?
[PASS] DD0004: is the Docker engine running?
[PASS] DD0015: are the binary symlinks installed?
[PASS] DD0031: does the Docker API work?
[PASS] DD0032: do Docker networks overlap with host IPs?
No fatal errors detected.

Steps to reproduce the behavior

Open Docker Desktop on macOS
Attempt to download an image using pull or run
Observe that the process hangs indefinitely, and a blue line appears in the image list name of the image without changing or progressing.

boehsermoe commented 1 year ago

Same issue here!

bsousaa commented 1 year ago

Can you confirm if your issue happens with the latest Docker Desktop version? You can get the latest at https://docs.docker.com/get-docker/

What image specifically are you pulling?

boehsermoe commented 1 year ago

@bsousaa Yes I can confirm it. I did also try to downgrade to v4.18 and v4.15, but also the same problem.

I also tried restart the mac (v13.4.1)

I tested with hello-world image and there is the same problem.

docker pull hello-world       
Using default tag: latest
latest: Pulling from library/hello-world
70f5ac315c5a: Waiting

Sometimes it's working. But with a large image like php:8.0-fpm-alpine the download progress is super slow and after a while is stuck...


docker pull php:8.0-fpm-alpine
8.0-fpm-alpine: Pulling from library/php
a880266d3b77: Pulling fs layer 
1cce53a80689: Retrying in 1 second 
45d91342e09e: Download complete 
9a4da02ae427: Download complete 
5ddc8767ffe0: Downloading [====>                                              ]  916.8kB/10.82MB
ccaeddfcd288: Waiting 
0aedab0d884c: Waiting 
104c397339ee: Pulling fs layer 
0ff2c4faed7a: Waiting 
470659fe1941: Waiting

boehsermoe commented 1 year ago

Ok, after Update again to latest version 4.20.1 it working again! Maybe the reinstall did fix it.

bsousaa commented 1 year ago

@ylluminate can you confirm if the issue persists with latest 4.20.1?

ylluminate commented 1 year ago

Unfortunately I tried to pull Alpine and seem to still have the issue. Here's a short screencast of the GUI result: https://share.getcloudapp.com/5zuOGRA4

And if I try to execute in the shell it gives an interesting result:

$ docker pull alpine
Using default tag: latest
5053b247d78b: Already exists
82d1e9d7ed48: Already exists
e3bd82196e98: Already exists
docker.io/library/alpine:latest

This was performed on a fresh install of Docker (I uninstalled and reinstalled and had to reconfigure it) on macOS 13.5 Beta (22G5048d).

docker / for-mac