docker / for-win

Bug reports for Docker Desktop for Windows
https://www.docker.com/products/docker#/windows
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APPLICATION NOT RUNNING #14058

Open ladyp003 opened 5 months ago

ladyp003 commented 5 months ago

Description

My application is not running and i have a disgnosis id C494AA4E-E987-4A38-BAFC-612EB10F39F7/20240507203047

Reproduce

C494AA4E-E987-4A38-BAFC-612EB10F39F7/20240507203047

Expected behavior

for me to be able to use the appalication

docker version

C494AA4E-E987-4A38-BAFC-612EB10F39F7/20240507203047

docker info

C494AA4E-E987-4A38-BAFC-612EB10F39F7/20240507203047

Diagnostics ID

C494AA4E-E987-4A38-BAFC-612EB10F39F7/20240507203047

Additional Info

No response

voonyee commented 5 months ago

Hi, From the logs, there are a few requirements needed but they are not enabled. [2024-05-05T15:53:51.440011400Z][com.docker.backend.exe.engines][E] engine was terminated with result: waiting for the VM setup to be ready: provisioning docker WSL distros: ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the \"Virtual Machine Platform\" optional component and ensure virtualisation is enabled in the BIOS.\r\nEnable \"Virtual Machine Platform\" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\WINDOWS\System32\wsl.exe --import docker-desktop <HOME>\AppData\Local\Docker\wsl\distro C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration.Please enable the "Virtual Machine Platform" optional component and ensure virtualisation is enabled in the BIOS.Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distributionFor information please visit https://aka.ms/enablevirtualizationError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED: exit status 0xffffffff

Please ensure that your machine meets the system requirements, you can refer to the below doc for more details. https://docs.docker.com/desktop/install/windows-install/#system-requirements https://docs.docker.com/desktop/troubleshoot/topics/#virtualization