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docker / for-win

Bug reports for Docker Desktop for Windows
https://www.docker.com/products/docker#/windows
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Facing issue with running docker-desktop #14124

Open vishwas-jeracross opened 3 months ago

vishwas-jeracross commented 3 months ago

Description

Issue details

Even after installing docker-desktop successfully, I am unable to run it. Every time I try to open it fails with following error. (Screenshot attached at the bottom)

connect ENOENT \\.\pipe\errorReporter

Even docker version command throws an error.

error during connect: this error may indicate that the docker daemon is not running: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.45/version": open //./pipe/docker_engine: The system cannot find the file specified.
Screenshot 2024-06-11 105813 ### Reproduce 1. Install docker desktop 2. Run docker ### Expected behavior Docker desktop should run ### docker version ```bash error during connect: this error may indicate that the docker daemon is not running: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.45/version": open //./pipe/docker_engine: The system cannot find the file specified. Client: Cloud integration: v1.0.35+desktop.13 Version: 26.1.1 API version: 1.45 Go version: go1.21.9 Git commit: 4cf5afa Built: Tue Apr 30 11:48:43 2024 OS/Arch: windows/amd64 Context: default ``` ### docker info ```bash Client: Version: 26.1.1 Context: default Debug Mode: false Plugins: buildx: Docker Buildx (Docker Inc.) Version: v0.14.0-desktop.1 Path: C:\Program Files\Docker\cli-plugins\docker-buildx.exe compose: Docker Compose (Docker Inc.) Version: v2.27.0-desktop.2 Path: C:\Program Files\Docker\cli-plugins\docker-compose.exe debug: Get a shell into any image or container (Docker Inc.) Version: 0.0.29 Path: C:\Program Files\Docker\cli-plugins\docker-debug.exe dev: Docker Dev Environments (Docker Inc.) Version: v0.1.2 Path: C:\Program Files\Docker\cli-plugins\docker-dev.exe extension: Manages Docker extensions (Docker Inc.) Version: v0.2.23 Path: C:\Program Files\Docker\cli-plugins\docker-extension.exe feedback: Provide feedback, right in your terminal! (Docker Inc.) Version: v1.0.4 Path: C:\Program Files\Docker\cli-plugins\docker-feedback.exe init: Creates Docker-related starter files for your project (Docker Inc.) Version: v1.1.0 Path: C:\Program Files\Docker\cli-plugins\docker-init.exe sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.) Version: 0.6.0 Path: C:\Program Files\Docker\cli-plugins\docker-sbom.exe scout: Docker Scout (Docker Inc.) Version: v1.8.0 Path: C:\Program Files\Docker\cli-plugins\docker-scout.exe Server: ERROR: error during connect: this error may indicate that the docker daemon is not running: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.45/info": open //./pipe/docker_engine: The system cannot find the file specified. errors pretty printing info ``` ### Diagnostics ID DF8CC640-8781-47CD-910E-793B6B4A0C8C/20240611020247 ### Additional Info Uploaded diagnostics to: - https://docker-pinata-support.s3.amazonaws.com/incoming/3/DF8CC640-8781-47CD-910E-793B6B4A0C8C/20240611020247.zip
andrea-reale commented 3 months ago

Hi there,

thanks for reporting this problem.

From your diagnostics I see that Docker Desktop fails to start because of group membership issues.

Can you please verify if your users is a member of the docker-users group? This is one of the permissions requirements to run docker desktop (source).

You can find a quick how-to guide to add your user to the right group at this link.

Please, let us know if that helped.

I acknowledge that the error message is not ideal, and should give more information about the problem. We are actively working to improve the user experience on that front.