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docker / for-win

Bug reports for Docker Desktop for Windows
https://www.docker.com/products/docker#/windows
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Docker #14147

Open 12788721 opened 1 week ago

12788721 commented 1 week ago

Description

deploying WSL2 distributions provisioning docker WSL distros: ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the \"Virtual Machine Platform\" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable \"Virtual Machine Platform\" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\WINDOWS\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration. Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS. Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution For information please visit https://aka.ms/enablevirtualization Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED : exit status 0xffffffff checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache\: The network name cannot be found.

Reproduce

deploying WSL2 distributions provisioning docker WSL distros: ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the \"Virtual Machine Platform\" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable \"Virtual Machine Platform\" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\WINDOWS\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration. Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS. Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution For information please visit https://aka.ms/enablevirtualization Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED : exit status 0xffffffff checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache\: The network name cannot be found.

Expected behavior

No response

docker version

4.31.1

docker info

docker desktop.

Diagnostics ID

2C515D0F-A872-4E30-AF5D-69A644188D5E/20240619213129

Additional Info

No response

voonyee commented 1 week ago

Hi, Thanks for reporting this, based on the error message you have shared. Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.

Please ensure that your machine meets the system requirements mentioned here: https://docs.docker.com/desktop/install/windows-install/#system-requirements