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docker / for-win

Bug reports for Docker Desktop for Windows
https://www.docker.com/products/docker#/windows
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Getting WSL issue while opening docker desktop setup #14232

Open vikadix opened 1 month ago

vikadix commented 1 month ago

Description

deploying WSL2 distributions ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the \"Virtual Machine Platform\" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable \"Virtual Machine Platform\" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\WINDOWS\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration. Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS. Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution For information please visit https://aka.ms/enablevirtualization Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED : exit status 0xffffffff checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache\: The filename, directory name, or volume label syntax is incorrect.

Reproduce

opening the docker desktop setup

Expected behavior

No response

docker version

docker desktop version--4.32.0

docker info

docker desktop setup

Diagnostics ID

C749B78E-8E74-4A77-B326-94757C896E8C/20240731085931

Additional Info

docker version --4.32.0

rfay commented 1 month ago

I would say the problem is that HyperV is not installed/enabled...

HCS_E_HYPERV_NOT_INSTALLED

WSL2 is not supported with your current machine configuration.\r\nPlease enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code

You'll need to get WSL2 working before continuing.