Closed hbiscan closed 3 years ago
@hbiscan thanks for the report, could you provide your docker username?
hello, it is hbiscan
@hbiscan I had a look, it looks like you were able to update your account information successfully, but your card was not added. Could you check your card information and try again? We accept the following types of cards:
Visa MasterCard American Express JCB, Discover Diners Club
Also verify that you do not have an outstanding balance on the card, your bank might be declining it for that reason.
@hbiscan please let us know if you're still facing this issue. We will go ahead and close this issue in a few days if we don't hear back from you - assuming you're unblocked.
We are clearing up our old issues and your ticket has been open for one year with no activity. Remove stale label or comment or this will be closed in 15 days.
I have issues with upgrading account to micro plan. When I enter all my payment details this pops out nevertheless I entered all the fields: "There was an error updating your account profile information. Please check your information and try again." Did you encounter the same problem?