docker / hub-feedback

Feedback and bug reports for the Docker Hub
https://hub.docker.com
232 stars 40 forks source link

Please remove IP from blacklist #2108

Closed davitmadoyan closed 3 years ago

davitmadoyan commented 3 years ago

Hi,

This is an emergency request! We found out that we've been blacklisted by Docker Hub: we're using concourse CI with thousands of pipelines running every day.

Here is the IP that seem to be blocked by Docker hub:

18.169.86.187

We will obviously try to deploy a local registry mirroring Docker Hub, to avoid massive direct pulling on your servers. But meanwhile, we need to have access to Docker Hub, as we have hundreds of users that absolutely need Concourse ASAP. Could you please remove us from the blacklist?

if you need to contact me, please let me know how to proceed.

Thanks a lot for your understanding,

Davit

shawnaxsom commented 3 years ago

Hi Davit,

What type of response are you getting from Hub? Or is it just not responding to requests?

I don't see that IP address in our blacklist.

Feel free to raise a ticket with support for assistance: https://hub.docker.com/support/contact/

davitmadoyan commented 3 years ago

Seems it is resolved itself, I guess IDS system unblocked our IP once our CI stopped calling docker-hub servers. Anyway thanks for your reply.